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Customer Service Advisor

2 months ago

Abu Dhabi, United Arab Emirates Concentrix Full time
L id e contribuer l essor du premier joueur qu b cois en importance dans le domaine la construction et de la r novation vous int resse? Celle d voluer au sein d un groupement qui connait une croissance sans pareil au Qu bec et dans l est du Canada? Vous aimeriez collaborer avec des gens passionn s qui carburent aux nouveaux d fis? Le tout, dans le plaisir? Ne cherchez pas plus loin Quels que soient votre talent, vos forces ou vos aspirations, chez Groupe BMR, soyez assur de pouvoir lib rer votre potentiel

DIRECTEUR(RICE) COMMERCIALISATION

La Direction commercialisation est la recherche d une personne-cl pour se joindre son quipe. Relevant du/de la vicepr sident(e) Commercialisation, le r le du/de la directeur(rice) Commercialisation consiste planifier, organiser et diriger l ensemble des activit s associ es la gestion du portefeuille strat gique de cat gories dont il/elle responsable, de valider et d approuver les strat gies et les plans d action pour atteindre les cibles fix es au niveau des marges, en plus de mettre en place des mesures de contr les visant assurer le suivi de ses activit s. Il/elle sera galement appel animer, participer ou collaborer diff rents projets organisationnels et comit s internes ou externes et g rer de mani re proactive les ressources humaines, mat rielles, financi res et informationnelles sous sa responsabilit . De plus, il/elle aura comme principales responsabilit s de :
  • Participer aux d cisions strat giques touchant son portefeuille de cat gories et d assurer le d veloppement des cat gories en fonction du positionnement tabli
  • laborer et mettre en uvre diff rentes strat gies visant les gammes de produits de son portefeuille et voir l tablissement des prix, la gestion du cycle de vie du produit et des fournisseurs
  • Mettre en uvre des plans d action pour atteindre les objectifs fix s par la haute direction en regard des ventes, marges et d su tude des produits
  • Voir au d veloppement strat gique du r seau de fournisseurs de mani re assurer la p rennit des affaires et d accro tre la comp titivit du march et cet gard, identifie des fournisseurs potentiels, les valuer et les s lectionner en plus d entretenir sa relation avec eux
  • tablir des relations avec les marchands dans le d veloppement des cat gories (comit s marchands, visites magasins)
  • Assumer la responsabilit financi re des marges dans le respect des cibles fix es et des attentes organisationnelles
  • D velopper et mettre en place une structure de prix pour l ensemble de son portefeuille de cat gories de mani re tablir les prix pour chaque cat gorie
  • D velopper des outils et produit diff rents rapports afin de s assurer de rencontrer les objectifs d affaires tant au niveau de produits, des marges, etc., en faire l analyse les donn es, formuler des recommandations et proposer des correctifs le cas ch ant
  • Assurer le suivi des plans financiers et op rationnels de son portefeuille de cat gories
  • laborer et mettre en uvre des strat gies visant les gammes de produits, l tablissement des prix, la gestion des stocks et des fournisseurs
  • Mettre en place des revues hebdomadaires, mensuelles, trimestrielles et annuelles dans le but d atteindre les objectifs de marges de la haute direction.

Dans son coffre outils, ce/cette coll gue poss de:
  • Baccalaur at en administration des affaires
  • Minimum de 5 ans d exp rience au niveau du commerce de d tail id alement en gestion de cat gories (toute autre combinaison de scolarit et d exp rience pourrait tre consid r e)
  • Capacit mettre en uvre des plans, susciter des initiatives d affaires et b tir des programmes valeur ajout e
  • Bonne connaissance de la suite Office
  • Excel (niveau interm diaire)
  • Habilet g rer plusieurs dossiers simultan ment
  • En raison de la nature du r le n cessitant des interactions avec des clients nationaux, le bilinguisme en fran ais et en anglais est requis pour ce poste

De plus ce/cette coll gue se d marque par sa/son :
  • Pens e strat gique
  • Savoir mobiliser
  • Savoir contr ler
  • Constituer des quipes performantes
  • Savoir n gocier
  • Orientation r sultats
  • Initiative / entrepreneurship

Ce que vous propose BMR

  • Un environnement de travail convivial qui mise sur l entraide et la collaboration
  • Un programme d avantages sociaux (REER, assurances collectives)
  • Des rabais dans les magasins BMR
  • Des activit s vari es telles une salle de sport et des activit s sociales pour vous divertir (BBQ, tournois sportifs amicaux, f te de No l, etc.)
  • Des possibilit s de grandir au sein de l entreprise
  • Et plus encore
Nous remercions tous/toutes les candidats(es) de leur int r t. Seules les personnes dont la candidature sera retenue pour une entrevue de s lection seront contact es. Le Groupe BMR valorise la diversit et l inclusion. Nous invitons les personnes faisant partie des groupes des minorit s visibles, des minorit s ethniques, des Autochtones, des femmes et des personnes ayant un handicap (visible ou invisible) pr senter leur candidature.

Dans son coffre outils, ce coll gue poss de: DEC en administration ou l quivalent Minimum de 3 ann es d exp rience en mise en march dans le commerce du d tail plus pr cis ment de la quincaillerie (toute autre combinaison de scolarit et d exp rience pourrait tre consid r e) Capacit lire des plans Connaissance des outils de mise en march disponibles en magasin Bonne capacit d analyse des KPI (inventaires, marges brutes, etc.) Connaissance de la suite Office 365 Connaissance du logiciel Excel niveau interm diaire Connaissance du syst me SAP (un atout) Permis de conduire valide Poss der un v hicule puisque ce poste n cessite des d placements Bilinguisme fran ais et anglais niveau fonctionnel De plus ce coll gue se d marque par sa/son : tre organis Capacit d analyse Savoir travailler en quipe Autonomie Communications interpersonnelles Rigueur et souci du d tail Orientation vers la client le Orientation vers les r sultats Ce que vous propose BMR Un environnement de travail convivial qui mise sur l entraide et la collaboration Un programme d avantages sociaux (REER, assurances collectives) Des rabais dans les magasins BMR Des activit s vari es telles une salle de sport et des activit s sociales pour vous divertir (BBQ, tournois sportifs amicaux, f te de No l, etc. Des possibilit s de grandir au sein de l entreprise Et plus encore Si vous souhaitez prendre part l aventure et contribuer la croissance du plus important joueur qu b cois en importance dans le domaine la construction et de la r novation n\'ignorez plus les signes, et joignez-vous notre quipe afin de lib rer votre potentiel Nous remercions tous les candidats de leur int r t; toutefois, nous ne communiquerons qu\'avec les personnes dont la candidature est retenue. L utilisation du genre masculin a t adopt e afin de faciliter la lecture et n a aucune intention discriminatoire.

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