Echocardiogram Tech

If you like sports, entertainment, video gaming and audio-visual technologies, then you'll love this job

Our client, an international audio-visual company with extensive experience in designing, project managing, engineering and supporting AV systems and products, is seeking an On-Site Service Technician in Philadelphia, Pennsylvania.

You must be able to work the following shift: Wednesday -Sunday 3 pm - midnight w/ 1 hour dinner break.

The Onsite Technician will be based onsite and will provide onsite engineering services to include troubleshooting, installation and maintenance of electronic communication systems including, but not limited to video conferencing, audio visual, projection, pro audio, video control.

The person in this role will be responsible for the safe and correct diagnosis of faults, removal, repair, test, implementation and operation of all aspects of audio visual, video conference, display and presentation technologies.

This role requires a detail minded, technically skilled individual with strong customer service and problem-solving skills; able to multi-task and think quickly on your feet in a fast-paced environment. You need to be able to follow procedures and checklists but have the confidence to improvise when and where needed.

Day to day responsibilities include:

• Extensive experience in operating, troubleshooting and supporting a variety of AV systems including event environments.
• Proficient with room booking and fault ticketing systems.
• Ability to read, understand and convey schematics from CAD files.
• Proficient understanding of Network Architecture and IT systems.
• Experience with projector alignment, blending, lamp and filter changes.
• Experience or training on Control system software including, but not limited to; Barco, Crestron, AMX, Extron, Cisco, Medialon, Alcorn McBride, etc.
• Experience or training on DSP's and related software including, but not limited to: QSC, BiAmp, Clearone, Dante, Audinate, Polycom Sound Structure, etc.
• Training on VC systems, codecs, and software including, but not limited to: Cisco, Polycom, Zoom, WebEx, GoToMeeting, Bluejeans, Teams, Google Hangouts etc.
• Experience with remote monitoring tools including, but not limited to: Barco Overture, QSC, Medialon, Isaac.
• AVIXA CTS Technology Specialist or ability to complete it within 6 months of hire date.
• Experience and training on typical digital signage systems, tools and associated networks.
• Experience and training on typical Webcast delivery systems, tools and associated networks.
• Experience in the planning, execution and delivery of Audio-Visual projects within a client environment.
• Experience in the management of small teams a plus.

Additional Requirements:

• High level of customer service skills dealing with clients at all levels.
• Ability to analyze customer situations, make decisions and solve problems under pressure.
• Ability to work with a high degree of accuracy and detail.
• Ability to maintain positive working relationships with management, co-workers, clients and vendors.
• Ability to communicate effectively face-to-face, in groups, and via telephone and written communication.
• Ability to be detail oriented and work without supervision.
• College degree in a related technical field a plus
• Intermediate experience with Microsoft suite of products

Comprehensive benefits include:

Medical, Dental, Vision, and Life Insurance Company Matched 401k Plan Vacation and Sick Time Off Holiday Schedule

This job is non-exempt.