Fairmont Gold Lounge Attendant

2 weeks ago

Dubai, United Arab Emirates Fairmont Hotels & Resorts Full time


What You Will Be Doing

  • Provide and maintain outstanding guest service in a unique, guest focused environment
  • Monitor maintenance of the physical Fairmont Gold product, preparing and maintaining food offerings and the Fairmont Gold honour bar
  • Organizing, cleaning and maintaining the Fairmont Gold pantry
  • Ordering food and beverage inventory, controlling inventory of food and beverage supplies
  • Work closely with the Kitchen and In Room Dining to ensure the highest level of food quality and selection is maintained
  • Arriving guestroom warming as per Fairmont Gold standards
  • Provide exceptional information to our guests about Vancouver area attractions, restaurants, theatres, special events and other available services
  • Maintain effective communication with all other departments to ensure the expectations of our Fairmont Gold guests are consistently exceeded

Qualifications

Your experience and skills include:

  • Service focused personality is essential with excellent guest service and team skills
  • Must be available to work a variety of shifts, including mornings, evenings, overnights, weekends, overtime shifts, split shifts and holidays
  • Professional appearance and demeanor
  • Must have the ability to work in an unsupervised environment while maintaining standards
  • Previous food handling and guest service experience is required
  • Completion of Food Safe certification and Serving It Right certification required
  • Strong communication and interpersonal skills required
  • Excellent knowledge of Vancouver restaurants, attractions, and services is a definite asset
  • Post-secondary education in Hotel Management an asset
  • Ability to speak another language fluently an asset

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