E-Commerce Channel Manager
2 weeks ago
Our client is a leading regional FMCG player headquartered in Dubai.
The Role:
As the E-Commerce Channel Manager, you will play a key role in developing and executing the client's online sales strategy, managing key e-commerce platforms, and driving customer engagement. This role is pivotal in optimizing the e-commerce channel's performance and ensuring seamless customer experiences to support the brand's ambitious growth plans. The key responsibilities would revolve around:
Develop and implement a comprehensive e-commerce strategy to drive revenue growth and increase market share.
Manage relationships with key online retailers and marketplaces, ensuring strong brand visibility and sales performance.
Optimize product listings, pricing strategies, and promotional activities to enhance conversion rates and customer satisfaction.
Monitor e-commerce performance metrics, analyze trends, and identify opportunities for improvement.
Collaborate with cross-functional teams (marketing, supply chain, and sales) to align e-commerce initiatives with overall business objectives.
Oversee the execution of digital marketing campaigns to drive traffic and improve customer acquisition and retention.
Manage the product assortment and inventory levels to ensure availability and minimize stockouts.
Stay updated on market trends, competitor activities, and technological advancements to maintain a competitive edge.
The Ideal Candidate:
Proven track record of at least 5+ years in e-commerce management within the FMCG sector in the Middle East.
Strong understanding of e-commerce platforms, digital marketing strategies, and online sales dynamics.
Exceptional analytical skills with the ability to translate data insights into strategic actions.
Experience in managing relationships with key online marketplaces and retailers.
Excellent communication, negotiation, and interpersonal skills.
Results-driven mindset with a focus on achieving and exceeding sales targets.
Ability to thrive in a fast-paced, highly competitive environment.
Proficiency in e-commerce platforms, tools, and performance tracking systems.
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