Credit Manager

2 weeks ago

Dubai, Dubai, United Arab Emirates Al Futtaim Group Full time

Hertz is the worldwide market leader in car rental and leasing. It has been in operation since 1918. With over 7,000 locations in more than 150 countries, Hertz manages over 700,000 vehicles around the world. The Hertz UAE franchise started in 1993 and has grown into an operation that is the top car rental and leasing company in the UAE. Hertz has the largest purpose-built rental facility in the Middle East, the largest airport counter in Dubai, and the youngest fleet in the market. The company continues to strengthen its position in the market by consistently introducing innovative and customer-focused services, as well as regularly training its staff at all levels.

We are currently looking to recruit an experienced Credit Manager to work from our Dubai-based operations. Reporting to the Finance Manager, the purpose of this role is as follows:

  1. Manage, review, and enforce the corporate collection policy.
  2. Monitor the credit granting and periodic credit reviews.
  3. Drive the collection to minimize the company's receivables.
  4. Management and development of the Collection department.

Your main duties and responsibilities will include:

  1. Granting credit to customers as per company policies and procedures. Responsibility for credit collections.
  2. Ensure collections procedures are adhered to. Ensure cash is collected.
  3. Monitor the credit granting and updating process.
  4. Responsible for escalation of accounts to a Police and legal stage and those issues arising in this relation.
  5. Keep collection strategy and action plan up to date.
  6. Ensure the collection action plans are carried out and overdue % is reduced.
  7. Develop and monitor key performance indicators (KPI's) for the collection team.
  8. Prepare, review, and deliver MIS relating to credit.
  9. Coordinate closely with the management and sales team in credit management and collection issues.
  10. Staff development.
  11. Monitor team performance, addressing issues as necessary.

Minimum Qualifications and Knowledge: Strong background in Credit Management.

Minimum Experience: 3 years experience in management of a receivables team involving leadership & coaching. Must have experience in managing a big multi-cultural team.

Preferred Qualifications: Membership of a professional body of Credit Professionals (e.g. ICM).

Job-Specific Skills: Tact, diplomacy, leadership, coaching skills, self-starter with a drive to succeed. Ability to work under pressure and multi-task. Thorough understanding of the best practice policies and procedures in the area of Accounts Receivable management and the ability to make these the company's policy and enforce it, both internally and externally.

Behavioural Competencies:

  1. Effective Communication/ influencing skills
  2. Tactful, diplomatic with organisational ability
  3. Relationship Building skills - Internal and external
  4. Team Management and Coaching
  5. Attention to detail and Target oriented
  6. Self-starter with a drive to exceed
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