Credit Manager

1 week ago


Dubai, Dubai, United Arab Emirates Al Futtaim Group Full time

Hertz is the worldwide market leader in car rental and leasing, operating since 1918. With over 7,000 locations in more than 150 countries, Hertz manages over 700,000 vehicles around the world. The Hertz UAE franchise started in 1993 and has grown into the top car rental and leasing company in the UAE, boasting the largest purpose-built rental facility in the Middle East, the largest airport counter in Dubai, and the youngest fleet in the market. We are currently looking to recruit an experienced Credit Manager to work from our Dubai-based operations.

Responsibilities:

  1. Manage, review and enforce the corporate collection policy.
  2. Monitor the credit granting and periodic credit reviews.
  3. Drive the collection to minimize the company's receivables.
  4. Manage and develop the Collection department.
  5. Grant credit to customers as per company policies and procedures.
  6. Ensure collections procedures are adhered to and cash is collected.
  7. Monitor the credit granting and updating process.
  8. Escalate accounts to police and legal stages as necessary.
  9. Keep collection strategy and action plans up to date.
  10. Ensure collection action plans are carried out and overdue percentages are reduced.
  11. Develop and monitor key performance indicators (KPIs) for the collection team.
  12. Prepare, review and deliver MIS relating to credit.
  13. Coordinate closely with management and sales team on credit management and collection issues.
  14. Staff development and monitoring team performance.

Minimum Qualifications and Knowledge:

Strong background in Credit Management with a minimum of 3 years' experience in managing a receivables team involving leadership and coaching. Must have experience in managing a large multi-cultural team.

Preferred Qualifications:

Membership of a professional body of Credit Professionals (e.g., ICM).

Job-Specific Skills:

Tact, diplomacy, leadership, coaching skills, self-starter with a drive to succeed. Ability to work under pressure and multitask. Thorough understanding of best practice policies and procedures in Accounts Receivable management.

Behavioural Competencies:

  1. Effective communication/influencing skills.
  2. Tactful and diplomatic with organizational ability.
  3. Relationship building skills - internal and external.
  4. Team management and coaching.
  5. Attention to detail and target-oriented.
  6. Self-starter with a drive to exceed.
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