Crew Manager – UAE

2 weeks ago


Dubai, Dubai, United Arab Emirates Emergency Training Division Full time

Job Advertisement: Crew Manager (Talent Pool)
Make a difference every day

We are a multinational organization with a global team of 50,000 colleagues. In the Middle East, we operate in the Transport, Defense & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue, and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".

Your Opportunity

Serco is currently talent pooling for upcoming opportunities. Join our talent pool for consideration in future roles within our organization.

Key Accountabilities

  1. Assumes the role of Incident Commander at small-scale and non-protracted incidents.
  2. Assumes the role of Sector Commander at large-scale and protracted incidents.
  3. Leads/Manages the crew of their assigned vehicles or equipment in the performance of all firefighting, rescue, or other required duties.
  4. Directs the positioning of his vehicles, the deployment of his crew and equipment, and manages tasks in response to emergency incidents.
  5. Responsible for the operation of his vehicles' radio communications and for coordination with other emergency services vehicles.
  6. Assists in the ongoing mandatory competency-based fire training of fire and rescue service personnel as required, ensuring all records are maintained.
  7. Manages daily station duties to maintain a clean and safe working environment, actively promoting health, safety, welfare, and environmentally safe practices.

Specific Requirements

  1. At least a High School Graduate.
  2. Must be certified competent in role and qualified to a Rescue & Firefighting Service standard recognized by international (IFSAC / Pro Board) and/or regional regulatory bodies.
  3. Proficient in MS Office (PowerPoint, Word, Excel) – proficient in word processing, reports, and compiling documents into standard formats.
  4. Certified 'Medically Fit' for the role.
  5. Demonstrable experience in fire/rescue services including 1 year as a Crew Chief / Crew Manager.
  6. Valid light vehicle operator license in the UAE.
  7. Valid heavy vehicle operator license in the UAE.
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