IT Application Support

منذ 2 أيام

Dubai, Dubai Emirate, الإمارات العربية المتحدة Tanqeeb دوام كامل ‏167,000 د.إ.‏ - ‏312,000 د.إ.‏ عقد

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Diagnose and resolve complex technical issues affecting application performance and user access, minimizing downtime and business disruption.
Provide timely and effective support to end-users, troubleshooting application errors, data inconsistencies, and integration challenges.
Develop and maintain comprehensive documentation, including knowledge base articles, troubleshooting guides, and user manuals, to empower self-service and streamline support.
Collaborate with development and system administration teams to identify root causes of recurring issues and implement permanent solutions.

Academic Qualification:Bachelor’s/Master/s in the field of IT or Computer Sciences or anything similar from a globally recognized university.Years of Experience: from 8 – 10 years of experience in the field of IT or any relative field.Job Skills: Linguistic skills: Proficient with the English language in reading, writing, speaking and analysis.Computer Skills: Capable of using Microsoft office Applications when required.Project Management Skills: Plan, Manage, Implement Projects.Programming skills: Knowledgeable with programming and coding.SkillsTechnical SupportProject ManagementProgramming