IT Application Support

منذ 4 أيام

Dubai, Dubai Emirate, الإمارات العربية المتحدة Tanqeeb دوام كامل ‏167,000 € - ‏312,000 €/سنة

- Diagnose and resolve complex technical issues affecting application performance and user access, minimizing downtime and business disruption.
- Provide timely and effective support to end-users, troubleshooting application errors, data inconsistencies, and integration challenges.
- Develop and maintain comprehensive documentation, including knowledge base articles, troubleshooting guides, and user manuals, to empower self-service and streamline support.
- Collaborate with development and system administration teams to identify root causes of recurring issues and implement permanent solutions. Desired Candidate Profile
- Academic Qualification:Bachelor’s/Master/s in the field of IT or Computer Sciences or anything similar from a globally recognized university.
Years of

Experience:
from 8 – 10 years of experience in the field of IT or any relative field.
Job

Skills:
Linguistic

skills:
Proficient with the English language in reading, writing, speaking and analysis.
Computer

Skills:
Capable of using Microsoft office Applications when required.
Project Management

Skills:
Plan, Manage, Implement Projects.
Programming

skills:
Knowledgeable with programming and coding.
SkillsTechnical SupportProject ManagementProgramming