SAINT LAURENT Client Advisor

3 weeks ago


Dubai, Dubai, United Arab Emirates LUXURY FASHION GULF L.L.C. Full time

PURPOSE OF THE POSITION: A Client Advisor contributes actively to the store sales and key indicators achievement.

They provide a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values, image, and standards.

MISSIONS & RESPONSIBILITIES
  1. Provide an outstanding client and after-sale service to all visitors and clients.
  2. Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests.
  3. Cultivate a robust client portfolio to secure a proactive and growing business.
  4. Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach.
  5. Know how to create personalized, versatile, and timeless silhouettes for the client while demonstrating your passion for fashion culture.
  6. Show a transparent and genuine attitude with the client and create a unique connection with them.
  7. Communicate in a professional and authentic way, with clients and colleagues.
  8. Effectively use all available tools to optimize business opportunities.
  9. Proactively support the front and back-of-house teams, their achievements, and ultimately the overall team spirit.
  10. Adhere to all company policies and operational procedures.
PROFILE
  1. A preferred professional experience in providing high-quality service focused on client expectations, i.e., in fashion & accessory retail, customer service, or luxury hospitality.
  2. Have personal taste and passion for fashion culture, and enjoy creating personalized looks.
  3. Possess a natural business mindset and an entrepreneurial spirit.
  4. Be open-minded and seek a company valuing audacity and authenticity.
  5. Strong team spirit to achieve common goals.
  6. At ease with using tools and applications, and learn quickly with new technologies.
  7. Motivated to work in a fast-paced environment, able to multitask & prioritize.
  8. Proactive, enthusiastic, and possess a problem-solving attitude.
  9. Excellent written, oral & listening skills, in English and local language.
  10. Embrace change and see it as an opportunity to grow and develop.

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively, and helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

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