Receptionist - Emirati Future Leaders

3 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Khidmah Full time

Qualification

  • Be able to produce and disseminate written and oral reports in English to present findings along with recommendations.
  • Be able to communicate ideas and solutions to problems.
  • Must possess a positive attitude and the ability to smile under all circumstances.
  • Must have attained a minimum of High School level of qualification.
  • Must possess a driver's license and a vehicle to operate in the UAE.
  • Must be proficient in PC skills.

Experience and Skills

  • A minimum of 2 – 4 years' experience.

Roles, Responsibilities, Duties

  • Meets income targets, deadlines, and works with minimal supervision.
  • Determine the needs of prospects and respond promptly to residents' concerns while being pleasant, cheerful, and tactful.
  • Records all telephone queries and in-person visits on the relevant software/database.
  • Regularly inspects all inventory and communicates all related service needs to Property Managers to ensure that the property is in acceptable condition for viewings.
  • Ensures property is ready for Resident to move in on the agreed date.
  • Immediately follows up on prospects that did not close and attempts to close again. If unable to help prospect, refers to other team members to meet the client's needs.
  • Monitors all vacancies and future vacancies to react proactively to future occupancy needs.
  • Analyses associated concerns with properties which are slow to lease and offers recommendations to the management.
  • Educates new tenants on legal and administrative compliance during the tenancy period and follows up with all residents to establish positive resident relations.
  • Maintains open communication with Property Manager and Maintenance and Facilities Manager.
  • Prepares and assists with all mandatory leasing paperwork i.e., applications, lease agreements, employment and credit checks, and leasing move-in packs for tenant move-in as well as for the company's records.
  • Completes follow-ups, thank you notes, and/or return calls to prospects.
  • Maintains current tenant files.
  • Develops an understanding of the market, trends, prices, and updates on property laws and regulations.
  • Attends trainings as instructed by the company.
  • Always adheres to the company's policies and procedures.
  • Carries out related duties assigned from time to time.
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