AVP, Client Manager

منذ 13 ساعات

Dubai, Dubai Emirate, الإمارات العربية المتحدة United States Citigroup دوام كامل ‏250,000 د.إ.‏ - ‏400,000 د.إ.‏ عقد

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The Client Manager is a pivotal role focused on delivering a best in class client experience The Client Manager is a client facing banker responsible for a seamless execution on onboarding and implementation service coordination and credit management within the Global Network Banking team This position acts as a central point of contact for clients and internal partners ensuring operational efficiency and effective relationship support

Responsibilities

1 Relationship amp Origination Support Maintain professional relationships with client representatives Understand client drivers and support Subsidiary Account Managers Regional Account Managers RAMs and Parent Account Managers PAMs as applicable in origination activities Identify and originate low-complexity opportunities Actively contribute to business campaigns including account planning wallet sizing and corridor or product initiatives
2 Credit Management Manage credit requests in close coordination with various internal teams Monitor credit lines and elevate exceptions3
3 Onboarding amp Implementation Own the end-to-end client onboarding experience from initiating CRM requests to post-implementation follow-up Oversee client documentation and facilitate client training to ensure a smooth transition
4 Service Coordination Serve as the primary point of contact for managing and resolving client escalations Facilitate day-to-day operational flows and track client feedback
5 KYC Ownership Act as the designated KYC Know Your Customer owner for a portfolio of clients Take responsibility for completing and maintaining accurate client profiles

Qualifications

Experience:
5+ years of experience in client management or a related role within the financial services industry. Technical

Skills:
Product knowledge and understanding of operational processes and KYC/AML regulatory requirements. Organizational

Skills:
Excellent organizational and time-management skills with the ability to manage multiple priorities and stakeholders simultaneously. Problem-Solving: Proven ability to resolve client issues, manage escalations, and improve processes. Interpersonal

Skills:
Strong communication and interpersonal skills, with a commitment to delivering a high level of client service and ability to develop and maintain strong client relationships Attention to Detail: High level of accuracy and attention to detail in all aspects of work.

Education:
Refer to the table below for education requirement by job level.

Education:
Bachelor s degree in Finance or a related field

AVP, Client Manager

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Responsibilities

Qualifications

وظائف مشابهة في Dubai

أهم المدن

الأمريكتين

أوروبا

آسيا / أوقيانوسيا

أفريقيا

AVP, Client Manager

احفظ هذه الوظيفة وحافظ على تنظيم بحثك

Responsibilities

Qualifications

وظائف مشابهة في Dubai

أهم المدن