Technician - Engineering Support Services

3 weeks ago

Dubai, Dubai, United Arab Emirates Dubaicareers Full time

Join to apply for the Technician - Engineering Support Services role at Dubai Careers - A Smart Dubai Initiative.

Job Responsibilities
  • Record and report any vandalism that occurred and coordinate with the police department if required.
  • Inspect and note the quality of maintenance performed and ensure it meets the service level agreement.
  • Perform other related responsibilities associated with the position as appropriate.
  • Adhere to RTA information security policies and procedures related to data protection and as per approved regulations.
  • Conduct field visits related to minor accidents at sites and ensure that repair operations are carried out within the specified time.
  • Provide solutions to minor problems on the spot by contacting concerned authorities, contractors, and other parties involved.
  • Assist in reviewing the contractors' periodic programs to ensure fulfillment of the RTA and customer requirements.
  • Ensure that contractors are using approved materials while carrying out maintenance works and controlling the periodic material tests.
  • Ensure availability 24x7 and immediate response and rectification for emergency works such as damage, incidents, service breakdowns, etc., and contribute to solving them.
  • Attend emergencies informed by the direct supervisor and assist in solving the problem, updating the direct supervisor upon the fixing of the problem.
  • Ensure proper construction or installation to improve satisfactory performance from the outset, reducing maintenance and repair requirements.
  • Take photos to add as evidence to the report and to support the procedures followed in this concept.
  • Follow up daily site visits plan covering various locations based on contractor's program and direct supervisor.
  • Involve in comprehensive surveys, prepare necessary reports to the direct supervisor, receive and review daily progress reports, and refer to the direct supervisor.
  • Ensure compliance of the contractors and various service bodies with the recognized systems, regulations, standards, and procedures of the work.
Qualifications
  • Technical Diploma/Engineering High School (Technical/Industrial) 0-2 years experience.
  • Analytical thinking in identifying, examining, improving, and streamlining complex work processes.
  • Problem solver who can create workable solutions and resolve complaints.
  • Computer proficient with extensive experience in software covering a wide range of applications.
  • An accomplished team player who excels at building trusting relationships with clients and colleagues.
  • Exceptional listener and communicator who conveys information effectively both verbally and in writing.
  • Flexible and thrives in environments that require the ability to effectively prioritize and juggle multiple concurrent projects.
Job Category

Civil Engineering Technician

Advertiser

Roads and Transport Authority

Department

Buildings & Facilities

Educational Level

Bachelor

Required Nationality

All Nationalities (Priority for UAE National)

Monthly Salary

Unspecified

Schedule Time

Full time

Job Posting

21/03/2025

Unposting Date

22/04/2025

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Engineering and Information Technology

Industries

Government Administration

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