Telephone Operator
4 days ago
As a Telephone Operator at Millennium Airport Hotel Dubai, your role is to prioritize each phone call, delivering a professional and customer-focused response to our Guests, with the aim of creating a memorable and positive experience during their stay.
Key Job Responsibilities:
- Professionally and warmly receive each Guest call, ensuring a friendly interaction.
- Foster effective communication with all relevant departments to ensure seamless service delivery.
- Address every query with politeness and courtesy, consistently exceeding Guest expectations.
- Greet Guests by name upon calling, adhering to the established standard.
- Keep abreast of the Hotel's services and local offerings, maintaining up-to-date knowledge.
- Cultivate awareness of Guest profiles through the Opera Guest profile system.
- Complete long-distance call vouchers and accurately record them on the traffic sheet.
- Manage the Guest wake-up call sheet, delivering calls promptly and meeting established standards.
- Ensure the smooth operation of the switchboard, facilitating fast and efficient internal and external call transfers.
- Take messages for Guests and Management in accordance with prescribed standards.
- Uphold environmental, health, and safety standards in alignment with organizational policies.
- Adhere to the company's environmental, health, and safety procedures and policies.
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Telephone Operator
17 hours ago
Dubai, Dubai, United Arab Emirates Dubai Job Full timeJob DescriptionDubai Job is seeking a Telephone Operator to join our team. As a Telephone Operator, you will be responsible for answering and processing guest calls, requests, and concerns in a professional and courteous manner.Main TasksAnswer and process all guest calls, requests, and questionsOperate telephone switchboard stationProcess guest requests for...
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Telephone Operator
1 week ago
Dubai, Dubai, United Arab Emirates The First Group Full timeJob Description Ensure brand standards, policies and procedures are adhered to at all times. Maintain complete knowledge of all hotel features/services, hours of operations, all hotel restaurant food concepts, menu price range, dress code and ambiance, all hotel room types, numbers/names, layout appointments, amenities and locations, all hotel room rates,...
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Telephone Operator
4 days ago
Dubai, Dubai, United Arab Emirates IHG Hotels & Resorts Full timeRoles and responsibilitiesA Telephone Operator is a crucial role in many businesses, particularly in hospitality, healthcare, corporate offices, or call centers. They are responsible for handling incoming and outgoing calls, assisting with communication between departments or with customers, and ensuring that phone lines are functioning smoothly. Below are...
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Telephone Operator
5 days ago
Dubai, Dubai, United Arab Emirates IHG Hotels & Resorts Full timeRoles and responsibilitiesA Telephone Operator is a crucial role in many businesses, particularly in hospitality, healthcare, corporate offices, or call centers. They are responsible for handling incoming and outgoing calls, assisting with communication between departments or with customers, and ensuring that phone lines are functioning smoothly. Below are...
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Telephone Operator
22 hours ago
Dubai, Dubai, United Arab Emirates 21c Museum Hotels Full timeCompany DescriptionWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...
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Telephone Operator
3 days ago
Dubai, Dubai, United Arab Emirates Grand Excelsior Hotel Full timeJob Responsibilities1. Answers and deals with all calls in a professional manner and to the hotel standard.2. Maximizes sales and revenue for the hotel by maintaining a sales attitude at all times.3. Ensures the correct operation of the switchboard to effect the fast and efficient transferring of internal and external calls.4. Ensures all guest requests,...
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Telephone Operator
5 days ago
Dubai, Dubai, United Arab Emirates The First Group Full timeJob description / RoleEmployment: Full TimeJob Description- Ensure brand standards, policies, and procedures are adhered to at all times.- Maintain complete knowledge of all hotel features/services, hours of operations, all hotel restaurant food concepts, menu price range, dress code and ambiance, all hotel room types, numbers/names, layout appointments,...
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Telephone Operator
7 days ago
Dubai, Dubai, United Arab Emirates The First Group Full timeOverview Over the past two decades, The First Group has forged a reputation as one of the hospitality industry's leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Our corporate ethos and unique vision for the future of hospitality is...
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Telephone Operator
2 days ago
Dubai, Dubai, United Arab Emirates IHG Hotels & Resorts Full timeInterContinental Abu Dhabi is one of the city's premier luxury hotels, offering a perfect blend of world-class service, modern amenities, and exceptional guest experiences. We are committed to creating memorable moments for our guests and are seeking dynamic, customer-focused individuals to join our talented team.We are looking for a dedicated and personable...
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Telephone Operator
1 day ago
Dubai, Dubai, United Arab Emirates IHG Hotels & Resorts Full timeInterContinental Abu Dhabi is one of the city's premier luxury hotels, offering a perfect blend of world-class service, modern amenities, and exceptional guest experiences. We are committed to creating memorable moments for our guests and are seeking dynamic, customer-focused individuals to join our talented team.We are looking for a dedicated and personable...
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Telephone Operator
1 day ago
Dubai, Dubai, United Arab Emirates Rotana Hotels Full timeWe are currently looking for dynamic, and self motivated Front Office professionals who want to move their careers forward.As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will...
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Telephone Operator
3 weeks ago
Dubai, Dubai, United Arab Emirates theWORK Full timeEmployer:Leading luxury property development groupContract: Fulltime 24months Joining date: Withinone month (once documents are ready)Working hours: 8 hours per day 6 daysa week Companyprovides:twinsharing accommodation servicecharge vacation ticket every 24months Salary: AED 1 700 permonth Requirements: Russian or Arabic speakerPrevious experience in a...
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Telephone Operator
5 days ago
Dubai, Dubai, United Arab Emirates DAMAC Properties Full timeJob description / RoleEmployment: Full TimeWe all imagine that our lives are movies, constantly surprising us in every way. Well, at least the creative souls do.Are you one of those creative minds? A character, a storyteller?Do you want to be part of a globally recognized brand that has been entertaining for over 100 years?Join the audition as a Service Hub...
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Telephone Operator Manager
1 hour ago
Dubai, Dubai, United Arab Emirates Minor International Full timeKey ResponsibilitiesAs a Telephone Operator Manager, you will be responsible for overseeing the day-to-day operations of our switchboard, ensuring that all calls are handled efficiently and effectively.You will be the primary point of contact for our guests, responding to their inquiries, resolving issues, and exceeding their expectations. You will also be...
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Telephone Operator Agent
2 days ago
Dubai, Dubai, United Arab Emirates Vignette Collection Full timeConsistently offer professional, friendly and engaging service.Process all external and internal calls and emails either by redirecting calls/emails or assisting the caller/sender.Promptly answer telephone calls and emails, addressing callers and senders in a clear, friendly and courteous tone of voice.Take ownership of the caller's request and ensure follow...
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Dubai, Dubai, United Arab Emirates Apt Resources Full timeApt Resources is currently looking for a Presentable Tagalog Speaking Female Telephone Operator to join their client's team. As a Telephone Operator, you will be responsible for handling incoming and outgoing telephone calls in a professional and courteous manner. You will assist callers by providing accurate information, taking messages, and transferring...
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Dubai, Dubai, United Arab Emirates Apt Resources Full timeApt Resources is seeking a highly skilled Telecommunications Specialist to join our team. As a key member of the team, you will be responsible for handling incoming and outgoing phone calls in a professional and courteous manner.Key Responsibilities:Answer incoming calls and direct them to the correct department or individualProvide accurate information to...
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Guest Communications Agent, Telephones
4 weeks ago
Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Limited Full timeGuest Communications Agent, Telephones (Russian Speaking) 541432 Rooms Full time The candidate must have a minimum of 1 year experience working in a 5-star hotel environment and speak Russian. Responsibilities Understand and comply with all corporate and hotel policies and standard operating procedures. Adhere to the MOHG Code of Conduct, ensuring all...
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Guest Communications Agent, Telephones
3 days ago
Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Limited Full timeGuest Communications Agent, Russian SpeakingMandarin Oriental Jumeira, Dubai is looking for a Guest Communications Agent to join our Telephones team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the...
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Hotel Telephone Operator
5 days ago
Dubai, Dubai, United Arab Emirates Slshotels Full timeAbout UsSls Hotels is a luxury lifestyle 5-star city hotel situated in the heart of Dubai's Downtown District. As a member of the Ennismore group under the Accor umbrella, we pride ourselves on offering unparalleled service and unforgettable experiences to our discerning guests.Our Vision:To become the most admired hospitality brand, renowned for its unique...