Customer Service Executive
4 days ago
About Us
The ENTERTAINER is a leading digital company dedicated to adding value for consumers by bringing them the best incentive offers globally. We are a 100% digital, data-driven tech company providing first-rate offers across renowned dining, leisure, entertainment, and hotel brands worldwide. The ENTERTAINER has grown with the aim of creating unbeatable value and loyalty everywhere we operate. We believe that "experience is everything," and that's why we are passionate about creating unforgettable experiences for our customers, partners, and employees.
About the Role
As a Customer Service Executive, you will be the first point of contact for our customers, ensuring they receive prompt and effective support. You will handle inquiries from across the UAE, KSA, and Singapore via live chat, social media, email, and phone. Your role is to assist both B2C and B2B customers, resolve issues efficiently, and provide knowledgeable guidance on our services.
Responsibilities:
- Respond to customer inquiries via live chat, social media, email, and phone.
- Assist both individual (B2C) and business (B2B) customers.
- Work on a rotational shift basis, including evenings and weekends.
- Identify and resolve customer concerns, escalating when necessary.
- Act as a liaison between customers and internal departments to ensure smooth issue resolution.
- Maintain up-to-date knowledge of our services, including F&B offers, hotels, local attractions, and activities.
Experience & Skills Required:
- Previous customer service experience in a fast-paced environment.
- Excellent written and spoken English (Arabic is a plus).
- Strong communication and problem-solving skills.
- Ability to handle challenges, understand customer needs, and manage complex situations.
- Remain calm and professional under pressure.
- Ability to work independently and take initiative.
- Proficiency in Microsoft Word, Excel, and Outlook.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work with a dynamic and innovative company.
- A chance to contribute to the success of a well-known UAE brand.
-
Customer Service Executive
1 week ago
Dubai, Dubai, United Arab Emirates TAT IT Technolgies Full timeOverviewThe Customer Service Executive plays a vital role in ensuring customer satisfaction and loyalty by providing exceptional support and resolving issues efficiently. This position serves as the first point of contact for customers, addressing inquiries, processing orders, and managing complaints. The Customer Service Executive is not only responsible...
-
Customer Service Executive
6 days ago
Dubai, Dubai, United Arab Emirates TAT IT Technolgies Full timeOverviewThe Customer Service Executive plays a vital role in ensuring customer satisfaction and loyalty by providing exceptional support and resolving issues efficiently. This position serves as the first point of contact for customers, addressing inquiries, processing orders, and managing complaints. The Customer Service Executive is not only responsible...
-
Customer Service Executive
5 days ago
Dubai, Dubai, United Arab Emirates MasterMind Advertising Full timeCustomer Service Executive and Coordination for Advertising AgencyPosition Overview:As a Customer Service Executive and Coordinator in our advertising agency, you will be responsible for managing client relationships, ensuring high-quality customer service, and facilitating coordination among various teams to execute advertising campaigns effectively.Key...
-
Customer Service Executive
4 weeks ago
Dubai, Dubai, United Arab Emirates MasterMind Advertising Full timeCustomer Service Executive and Coordination for Advertising Agency Position Overview: As a Customer Service Executive and Coordinator in our advertising agency, you will be responsible for managing client relationships, ensuring high-quality customer service, and facilitating coordination among various teams to execute advertising campaigns effectively. Key...
-
Customer Service Executive
1 day ago
Dubai, Dubai, United Arab Emirates Home Care pest control Full timeWe are looking for a young, ambitious, and dynamic female as a Customer Service Executive fluent in English, and Arabic is a plus, to work for a Cleaning Services company in Al Quoz. The main tasks are as follows: Manage a high volume of phone calls Keep records of customer interactions Process client accounts and file paperwork Meet customer service...
-
Customer Service Executive
1 week ago
Dubai, Dubai, United Arab Emirates the ENTERTAINER Full timeAbout UsThe ENTERTAINER is a leading digital company dedicated to adding value for consumers by bringing them the best incentive offers globally. We are a 100% digital, data-driven tech company providing first-rate offers across renowned dining, leisure, entertainment, and hotel brands worldwide. The ENTERTAINER has grown with the aim of creating unbeatable...
-
Customer Service Executive
5 days ago
Dubai, Dubai, United Arab Emirates the ENTERTAINER Full timeAbout UsThe ENTERTAINER is a leading digital company dedicated to adding value for consumers by bringing them the best incentive offers globally. We are a 100% digital, data-driven tech company providing first-rate offers across renowned dining, leisure, entertainment, and hotel brands worldwide. The ENTERTAINER has grown with the aim of creating unbeatable...
-
Customer Service Executive
6 days ago
Dubai, Dubai, United Arab Emirates Crown International Full timeJob Title: Front Desk Executive/ Customer Service Executive/ CashierIndustry: Hotel/ Facility ManagementLocation: DubaiJob Type: Full TimeSalary: DirhamsExperience: 12 years (Freshers are welcome)Nationality: AnyVisa Type: Visit visa, Cancel Visa, or any type.Benefits: Visa, Accommodation, Food, and other benefits will be provided by the Company. Applicant...
-
Customer Service Executive
6 days ago
Dubai, Dubai, United Arab Emirates Manpower Professional Full timeCustomer Service Executive (Order Processing)Our client, a leading global provider of mobile computing solutions, is in need of a Customer Service Executive to join their Dubai team.Purpose of this role:This role essentially provides frontline support to both Customers and Sales Managers, ensuring an efficient and professional level of customer service is...
-
Customer Service Executive
4 days ago
Dubai, Dubai, United Arab Emirates Dubai Herbal & Treatment Centre Full timeWe are looking for a Female Customer Service Executive with a Healthcare background to join our team at the Dubai Herbal & Treatment Centre.This position is responsible for handling customer service desk duties, delivering a high standard of patient care and services to all customers. Your role will include key responsibilities such as:1. Demonstrating...
-
Customer Service Executive
6 days ago
Dubai, Dubai, United Arab Emirates Al Ghurair Investment LLC Full timeThe key accountabilities of a Customer Service Executive typically revolve around ensuring smooth and efficient call center operations, managing teams, and delivering excellent customer service.ResponsibilitiesInbound calls/ outbound callsMaintain customer feedbackCustomer engagement and satisfactionEmpathy and active listeningCall Handling and quality...
-
Customer Service Executive
4 days ago
Dubai, Dubai, United Arab Emirates Al Ghurair Investment LLC Full timeThe key accountabilities of a Customer Service Executive typically revolve around ensuring smooth and efficient call center operations, managing teams, and delivering excellent customer service.Responsibilities1. Inbound calls/ outbound calls2. Maintain customer feedback3. Customer engagement and satisfaction4. Empathy and active listening5. Call Handling...
-
Customer Service Executive
4 weeks ago
Dubai, Dubai, United Arab Emirates Dubai Herbal & Treatment Centre Full timeWe are looking for a Female Customer Service Executive with a Healthcare background to join our team at the Dubai Herbal & Treatment Centre. This position is responsible for handling customer service desk duties, delivering a high standard of patient care and services to all customers. Your role will include key responsibilities such as: Demonstrating...
-
Customer Service Executive
7 days ago
Dubai, Dubai, United Arab Emirates Dubai Herbal & Treatment Centre Full timeWe are looking for a Female Customer Service Executive with a Healthcare background to join our team at the Dubai Herbal & Treatment Centre.This position is responsible for handling customer service desk duties, delivering a high standard of patient care and services to all customers. Your role will include key responsibilities such as:Demonstrating...
-
Customer Service Executive
4 weeks ago
Dubai, Dubai, United Arab Emirates Manpower Professional Full timeCustomer Service Executive (Order Processing) Our client, a leading global provider of mobile computing solutions, is in need of a Customer Service Executive to join their Dubai team. Purpose of this role: This role essentially provides frontline support to both Customers and Sales Managers, ensuring an efficient and professional level of customer service is...
-
Customer Service Executive
7 days ago
Dubai, Dubai, United Arab Emirates Manpower Professional Full timeCustomer Service Executive (Order Processing)Our client, a leading global provider of mobile computing solutions, is in need of a Customer Service Executive to join their Dubai team.Purpose of this role:This role essentially provides frontline support to both Customers and Sales Managers, ensuring an efficient and professional level of customer service is...
-
Customer Service Executive
7 days ago
Dubai, Dubai, United Arab Emirates IIQAFGROUP Full timePosition Overview:As a Customer Service Executive at IIQAF, you will play a vital role in ensuring that our clients have a positive and seamless experience with our institution. You will be responsible for handling all incoming inquiries, resolving any issues, and providing exceptional customer service to our students and alumni. The ideal candidate is a...
-
Customer Service Executive
17 hours ago
Dubai, Dubai, United Arab Emirates Manpower Professional Full timeCustomer Service Executive (Order Processing)Our client, a leading global provider of mobile computing solutions, is in need of Customer Service Executive to join their Dubai team.Purpose of this role:This role essentially provides frontline support to both Customers and Sales Managers, ensuring an efficient and professional level of customer service is...
-
Customer Service Executive
4 hours ago
Dubai, Dubai, United Arab Emirates The Greater Change Full timeAbout Us:Our Client is an ECommerce store. They are on a mission to transform lives by promoting health, sustainability, and organic living. Through our carefully curated range of organic products, we aim to inspire healthier lifestyles and positively impact communities worldwide.Your Role:We're on the lookout for a vibrant and enthusiastic Customer Service...
-
Customer Service Executive
1 day ago
Dubai, Dubai, United Arab Emirates MEGA FAST CARGO LLC Full timeThe Customer Service role is responsible for processing Import/Export (Air/Ocean/Land & Logistics) shipments while coordinating with the internal customer service group. He/she will be responsible for achieving high accuracy through our forwarding systems to ensure high productivity and operational excellence. Additionally, follow up to ensure that...