Customer Service Executive
4 days ago
Responsibilities
1. Inbound calls/ outbound calls
2. Maintain customer feedback
3. Customer engagement and satisfaction
4. Empathy and active listening
5. Call Handling and quality assurance
6. Process improvement
7. Data analysis and reporting
8. Responsible for inbound and outbound calls and emails
9. Knowledge base and resources
Desired Candidate Profile
Bachelor's degree in any discipline, fresh UAE national graduates are preferred.
Good communication and interpersonal skills.
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