Fuel Coordinator

1 week ago


Dubai, Dubai, United Arab Emirates AEG FUELS Full time

Direct message the job poster from AEG FUELS

Heading Global Talent Acquisitions @ AEG FUELS in North America, LATAM, EMEA, and Asia regions. | Board Member @ HR Miami

Company Description:

Associated Energy Group, LLC (AEG Fuels) is a global aviation fuels and services supply chain management company. The company's core business is the marketing and financing of fuel supply and logistics solutions for the world's largest airlines, militaries, and corporate operators.

AEG Fuels serves its clients through a network of longstanding relationships with subcontracted parties around the world. Customers are afforded the benefits of negotiated fuel and throughput pricing based on AEG Fuel's aggregate volume within a network of over 3,000 airports as well as the company's specialized expertise in delivering products safely and on-time.

AEG Fuels is dedicated to providing comprehensive support and unparalleled 24/7 service around the world. 30 different nationalities are represented on AEG's team and with offices in Miami, Houston, Toluca, Sao Paolo, London, Dubai, Singapore and Shanghai the company combines a global presence with a local touch.

AEG Core Values

  • Excellence & Teamwork
  • Respect & Trust
  • Always Do What's Right

Position Description

  • Coordinate and facilitate the fuelling of commercial, corporate, government and military flights. Aspects include: fuel pricing and arrangement, confirming fuel availability with vendors, following operational priorities.
  • Provide excellent customer service by addressing inquiries, resolving complaints and maintaining positive relationships with clients, vendors and internal teams.
  • Process all fuel-related inquiries in an accurate and timely manner.
  • Maintain liaison with clients, suppliers and into-plane agents as required.
  • Ensure that all communications comply with AEG Policies and procedures.

Required Skills and Experience

  • MUST have language proficiency in Mandarin & English
  • Experience of delivering high levels of customer service is essential.
  • High level of understanding in basic mathematical computation and principles.
  • Strong proficiency in Microsoft Excel, Word, Outlook.
  • Proficient knowledge in conversion of currency and units of measurement.
  • Ability to establish priorities and complete objectives independently and within a team environment.
  • Ability to handle and resolve problems.
  • Maintain a professional demeanor in stressful situations and negotiations.
  • Flexibility to handle shift work.
  • Attention to detail is essential

Recommended Experience:

  • Associates / Bachelor's degree or equivalent is preferred
  • Aviation Fuel & Flight Operations knowledge
  • FAA Certified Dispatcher preferred, but not required
Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Administrative
  • Industries: Airlines and Aviation
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