Front Desk Administrator

4 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Furless Permanent Full time

Position reports to: Branch Manager/Branch Supervisor
Positions supervised: 0

POSITION PURPOSE

Contributes to the success of the centre by providing friendly, professional, efficient and courteous customer service to all clients during their centre experience, while ensuring the reception environment is clean and well maintained. To provide and maintain the highest standard of services, recommendations for client homecare, daily operational procedures and overall excellent client care, resulting in repeat client visits and increased sales in the centre.

ESSENTIAL FUNCTIONS AND BASIC DUTIES
  • To be a team player to ensure the highest possible standards of service delivery.
  • Be welcoming, friendly, professional and tactful in all communications with clients.
  • Communicate in English or Arabic at all times. No native language to be spoken with your colleagues in case the client doesn't speak that particular language.
  • Greet and direct clients to the appropriate area.
  • Notify staff of the presence/arrival of clients.
  • Respond to clients' inquiries or pass on client information to your supervisor to contact the client.
  • Communicate and liaise verbally and in writing with clients/suppliers/visitors/enquirers and relevant staff.
  • Interpret and respond clearly and effectively to spoken requests and to verbal or written instructions.
  • Establish and maintain effective working relationships with colleagues, management and clients.
  • Perform reception duties in an efficient, professional and courteous manner.
  • Maintain consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.
  • Pursue personal development of skills and knowledge necessary for the effective performance of the role.
  • Assist clients with booking appointments.
  • Use sales skills regarding retail products, packages and any special offers to ensure client needs and sales goals are met.
  • Compute and record totals of transactions, compile and maintain monetary and non-monetary reports and records.
  • Count money in cash register at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change.
  • Communicate to management any and all occurrences involving staff or clients in the centre that require attention.
  • Handle clients' questions and concerns professionally and courteously.
  • Provide accurate, appropriate and immediate responses to all requests by clients ensuring complete client satisfaction.
  • Maintain a positive attitude and contribute toward a quality work environment.
  • Ensure that personal grooming and appearance standards are maintained at all times.
  • Be on time for shifts.
  • Be flexible with schedules in an attempt to support the needs of the centre.
  • Ensure you read the Standard Operations Manual, have a thorough understanding of and adhere to centre rules and regulations.
  • Perform any other related duties as determined necessary by management.
PERSONAL CHARACTERISTICS
  • Trustworthy
  • Team player
  • Dependable
  • Presentable
  • Good listener
  • Hard working, responsible and positive
  • Outgoing and great communication skills
QUALIFICATIONS/REQUIREMENTS
  • Proficient with office administration
  • Proficient with MS Office and Excel
  • Able to anticipate problems and recommend solutions
  • Able to identify opportunities to improve centre and work environment
  • Able to complete quality work in an efficient manner within agreed timeframes
#J-18808-Ljbffr

  • Abu Dhabi, Abu Dhabi, United Arab Emirates Grand Millennium Al Wahda Full time

    We are seeking a highly organized and detail-oriented individual to fill the role of Data Entry Operator in our Front Office.About the Position:Primary Responsibility: Update details of all in-house guests and events in the hotel on the Police computer.Error Prevention: Ensure accurate passport scanning by Front Desk colleagues and report any errors to your...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates TASC Outsourcing Full time

    **Company Overview:**TASC Outsourcing is a leading provider of outsourcing solutions. We are committed to delivering exceptional service and support to our clients.**Job Description:**We are seeking a highly skilled Front Desk Coordinator to join our team. The successful candidate will be responsible for managing front desk operations, providing customer...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Client of Talentmate Full time

    Client of Talentmate is looking for a Front Desk Coordinator to provide exceptional administrative support to our team. This role involves managing front desk activities, coordinating appointments and meetings, and maintaining office supplies and equipment.Main Responsibilities:Manage and distribute incoming/outgoing mail and packagesAssist in the...

  • Front Desk Manager

    3 days ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Thani Mactan Cebu Full time

    Job OverviewThe Front Desk Manager is responsible for ensuring the smooth operation of the Front Desk, providing exceptional guest service, and maintaining a high level of productivity. The ideal candidate will have experience in a similar role, excellent communication skills, and a strong attention to detail.Key ResponsibilitiesGuest Service: Ensure all...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Furless Permanent Full time

    About the RoleWe are seeking a highly skilled Front Desk Administrator to join our team at Furless Permanent. As a key member of our front desk team, you will be responsible for providing exceptional customer service to all clients, as well as contributing to the success of the centre by recommending client homecare and daily operational procedures.Key...

  • Front Desk Manager

    3 weeks ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Client of Talentmate Full time

    Bachelor of Hotel Management (Hotel Management) Nationality: Any Nationality Vacancy: 1 Vacancy Job Description We are seeking a highly skilled Front Desk Manager who is fluent in Arabic to join our dynamic team. The ideal candidate must have exceptional communication skills in both Arabic and English, as well as strong organizational abilities. As a Front...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Anantara Full time

    The Hotel Front Desk Assistant provides administrative support to the front desk team, ensuring that guests receive prompt and efficient service. Key responsibilities include:Answering phones and responding to guest inquiries.Processing check-ins and check-outs.Managing guest reservations and cancellations.Assisting with room assignments and...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Elevon Core Full time

    About the RoleWe are seeking a highly skilled and professional Front Desk Coordinator to join our team at Elevon Core. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service in a fast-paced healthcare environment.The successful candidate will be responsible for providing administrative support to our...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Black Pearl Full time

    Black Pearl seeks a skilled Front Desk Assistant Manager to provide exceptional administrative support across the organization.ResponsibilitiesManage the front desk, ensuring it is welcoming and well-organized.Coordinate office supplies and maintain inventory levels.Assist management with various clerical tasks.Serve visitors by greeting, directing, and...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Thani Mactan Cebu Full time

    About the TeamWe are a dynamic and friendly team at Dusit Thani Mactan Cebu, and we are seeking a Front Desk Coordinator to join us. As a key member of our front desk team, you will be responsible for ensuring that all guest arrivals and departures are smooth and efficient.ResponsibilitiesManaging Guest Arrivals and Departures: Coordinate with other...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Manazel Shamekha Real Estate Development Company Full time

    Receptionist Job Summary:We require a highly skilled and organized receptionist to join our Abu Dhabi, UAE team. The successful candidate will provide exceptional customer service and administrative support to our clients and staff.About the PositionThis role offers a fantastic opportunity for a receptionist to work with a leading real estate development...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Abroad Work Full time

    Front Desk Receptionist Vacancy in Abu Dhabi, UAEPosition: Front Desk Receptionist / AccountantLocation: Abu DhabiRequirements:Work experience as an Accountant / Front Desk ReceptionistExcellent knowledge of audit laws and procedures, including Generally Accepted Accounting Principles (GAAP)Hands-on experience with accounting software such as FreshBooks and...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Medbiomate Full time

    Job DescriptionThe Medical Receptionist position at Medbiomate involves providing exceptional patient care and administrative support. As a key member of our front desk staff, you will be responsible for greeting patients, providing information, and advocating for patients' rights.Key Responsibilities:Manage patient flow, ensuring efficient service...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Shangri-La Group Full time

    Job DescriptionThe Executive Front Desk Manager will oversee and supervise the operations of the Front Desk, Guest Services, Bell, Door, Concierge, and Night Audit. They will ensure all Front Office Policies and Procedures are adhered to, guarantee VIP procedures are met or exceeded daily for all Guests.To understand and promote the hotels and departmental...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates S Hotel Full time

    Key ResponsibilitiesThe successful candidate will be responsible for managing the front office operations, supervising staff, and ensuring that guests receive an exceptional experience. This includes:Key Areas of ResponsibilityFront Desk Operations: Oversee front desk operations, supervise staff, and ensure efficient and effective service delivery.Staff...

  • Doha Front Desk Lead

    10 hours ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Dusit Doha Hotel | Dusit Hotel & Suites - Doha Full time

    Job RequirementsWe are seeking a highly skilled and experienced Front Office Supervisor to join our team at Dusit Doha Hotel | Dusit Hotel & Suites - Doha. As a key member of our front office team, you will be responsible for leading and managing the front desk operations, providing exceptional service to our guests, and maintaining high standards of...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Shangri-La Group Full time

    Job DescriptionThe Front Office Manager will oversee the daily operations of the Front Desk, Guest Services, Bell, Door, Concierge and Night Audit teams.This includes coordinating the arrival, stay and departure experience for all Guests, ensuring a seamless and enjoyable stay.The successful candidate will also be responsible for promoting the hotels and...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Grinta Full time

    Company OverviewGritncode is a dynamic and innovative fitness center dedicated to providing exceptional experiences for our members. We are seeking a highly skilled and motivated individual to join our front desk team as a Front Desk Sales Representative. In this role, you will be responsible for warmly welcoming and engaging with Gritncode Members and...

  • Front Desk Coordinator

    24 hours ago


    Abu Dhabi, Abu Dhabi, United Arab Emirates Terracotta Outsourcing Full time

    **Key Responsibilities**We are looking for a skilled Front Desk Coordinator to join our team at Terracotta Outsourcing. As the first point of contact for our clients and visitors, you will play a critical role in ensuring a positive experience for all who interact with our organization.Your responsibilities will include:Greeting and welcoming visitors,...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Grinta Full time

    Job OverviewWe are seeking a highly motivated and organized Front Desk Sales professional to join our team at Gritncode.