Personal Trainer

3 days ago

Dubai, Dubai, United Arab Emirates Mandarin Oriental Hotel Group Limited Full time

An ideal candidate must have a relevant degree or diploma, valid REP's UAE registration with a Category 'A' fitness license, preferred specialization in a fitness discipline, and at least 1 year of experience in a commercial fitness or sports coaching environment.

Responsibilities

  • Support company's philosophy and company culture through the use of Pillars of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement.
  • Keep work areas clean and neat at all times.
  • Must follow all Standards and Procedures as taught by legendary trainers, Departmental trainers and Fitness & Wellness Manager.
  • Conduct Fitness Assessments, Classes and Personal Training.
  • Supervise and instruct the safe use of the equipment in the Fitness area.
  • Ensure that a high standard of service is maintained throughout the Fitness Centre.
  • Assist in the operations of all Fitness Centre, as required:
    • Reception
    • Fitness Centre (main gym)
    • Fitness Centre (movement studio)
    • Personal training session delivery
    • MO in-house class delivery
    • Unique events and Hotel marketing initiatives
    • Cleaning, maintenance and Health & Safety reporting
      • Report dysfunctional equipment to Fitness & Wellness Supervisor/Manager.
      • Maintain inventory of supplies for the operations of the Fitness Centre (Headsets, fruit/water, towels etc.).
      • Attend daily line-ups, weekly and monthly departmental meetings.
      • Maintain a high standard of appearance and personal hygiene as laid down by the Mandarin Oriental MODUB Grooming Guidelines.
      • Attend all training courses as deemed necessary, and adhere to training as set down by the Fitness & Wellness Manager.
      • Interact courteously and answer all Spa, Wellness and Hotel related questions with guests.
      • Assist in all areas of the department, as necessary.
      • Be adaptable and accountable for all actions.
      • Perform as a professional, with a friendly work ethic and conduct all duties and responsibilities as required by the position, or assigned by the Fitness & Wellness Supervisor/Manager.
      • Assist in the smooth flow of the guest's journey throughout the day.
      • Receive training to ensure that all relevant Health and Hygiene standards are implemented and monitored within the Fitness Centre.
      • Attend to guests in both the waiting areas and Fitness Centre; ensuring that they are comfortable as well as offering refreshments.
      • Greet each guest with a smile and acknowledge guests, even in passing.

PERSONAL TRAINING

  • Conduct Personal Training sessions based upon systematic, scientific counselling and conditioning principles to ensure safety and training efficiency in exercise prescription.
  • Ensure that training goals are realistic and attainable for guests to achieve their objectives.
  • Be fully aware of any contraindications that the guest may have before commencement of any exercise program.
  • Maintain Category 'A' REPs UAE fitness registration, each year, by attaining a minimum of 10 CPD points in learning/workshop attendance.

GROUP AND PRIVATE FITNESS/WELLNESS INSTRUCTION

  • Produce a monthly attendance report of all complimentary and private programs.
  • Ensure all guests sign participation waivers before commencing any complimentary or private wellness programs.
  • Conduct in villa/suite private wellness programs in the utmost professional manner and adhere to private wellness menu and in-house training guidelines.
  • Conduct complimentary wellness programs in the utmost professional manner and adhere to complimentary wellness menu and in-house guidelines.
  • Conduct children's physical activities where necessary.

RULES & REGULATIONS / SAFETY

  • Follow Mandarin Oriental Jumeira, Dubai SOPs concerning fitness centre opening and closing.
  • Follow Mandarin Oriental Jumeira, Dubai SOPs in regard to fitness centre etiquette and handling of all health and fitness equipment.
  • Provide sound, scientifically correct feedback to guests should they be performing unsafe exercises – guests must be approached and assisted with correct exercise execution.

ADMINISTRATION OF COMPLIMENTARY/PRIVATE WELLNESS PROGRAMMES AND GUEST ACTIVITIES

  • Liaise with health and fitness instructors to produce, prepare and execute complimentary and private wellness programs.
  • Start and finish all appointments on time.
  • Follow administration SOPs for all health and fitness activity bookings and private wellness bookings.

FITNESS CENTRE

  • Professional appearance and conduct on the floor must be maintained at all times.
  • All Personal Trainers are to be approachable and friendly at all times.
  • Provide professional advice, assistance and education to all guests in the Fitness Centre, by walking the floor and focusing on exercise execution, exercise safety and thoughtful Member/Guest interaction.
  • Follow SOPs in regard to welcoming guests to the fitness centre – this will include liability signing; self-introduction; the handing out of sweat towels; water bottles etc.
  • Empty bins/pick up rubbish when necessary.
  • Promote and communicate Fitness & Wellness activities and Complimentary/Private Wellness programs to guests.
  • Provide positive encouragement to guests whilst they are working out, where deemed appropriate.

FITNESS EVALUATION

  • Conduct Fitness evaluations as per MODUB guidelines and in-house training specifications.
  • All guests to complete Fitness Evaluation waiver before commencing.
  • Offer sound and professional advice within the realms of personal knowledge when completing Fitness Evaluation.
  • Adhere to prescribed Fitness Evaluation and use professional judgment as to whether certain modules of the evaluation are best left out.
  • ParQ, HIGH 'medical' risk members must not be allowed to proceed with Fitness Evaluation without previous medical clearance.

MAINTENANCE AND CLEANLINESS

  • Report any equipment malfunctions or damage immediately in the logbook, HOTSOS and if urgent; directly to the Engineering department.
  • Complete all cleaning and maintenance checks thoroughly and diligently according to daily SOPs.
  • Put away all equipment left unattended by guests.

MISCELLANEOUS

  • Communicate with Fitness & Wellness Supervisor/Manager in the development of skills.
  • Maintain flexibility in the times available for shifts.
  • Have total commitment to and take full responsibility for all shifts set on the Rota.
  • Obtain Fitness & Wellness Supervisor/Manager's approval for any changes to set shifts.
  • Assist Fitness & Wellness Supervisor/Manager in promoting all health and fitness activities and complimentary/private wellness programs to help overall health, fitness and wellness financial performance.
  • Assist in the development of marketing ideas for health, fitness and wellness programs and retreats.
  • Present ideas for new guest activities and promotions.
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