Branch Technical Support
4 weeks ago
- Analyze the business and technical requirements for day-to-day activities/problems, including requests received from users for applications AMBIT, SIGCAP, QMS, MOSAIC, etc.
- Recommend multiple technical options/solutions with appropriate information for team leaders to choose a particular option.
- Make technical recommendations on solutions and systems to improve processes.
- Be responsible for the technical design of the applications assigned.
- Provide 1st Level support for branch applications and monitor day-to-day business application systems.
- Assist in the setup and configuration of the software modules concerning branch systems.
- Coordinate activities with the vendor regarding change requests and technical support.
- Provide help during the testing of branch applications.
- Assist in project support activities such as change request assessment, patch development, and deployment.
Role Purpose:
- Follow up and track services, coordinate vendor support issues, and respond to service tickets in a timely fashion.
- Track, resolve, and report incidents and known errors through the approved processes.
- Follow the mandatory and obligatory standards set by management in delivering services.
- Complete assigned tasks to satisfy users' needs within the agreed time frame.
- Submit reports in a timely manner based on ITD policies, plans, and procedures; attend meetings as per work requirements and planning policies; and submit/update task status through the system on a biweekly basis.
-
Branch Technical Support
6 days ago
Dubai, Dubai, United Arab Emirates Avanza Solutions Full timeResponsibilities:- Analyze the business and technical requirements for day-to-day activities/problems, including requests received from users for applications AMBIT, SIGCAP, QMS, MOSAIC, etc.- Recommend multiple technical options/solutions with appropriate information for team leaders to choose a particular option.- Make technical recommendations on...
-
Branch Technical Support
1 week ago
Dubai, Dubai, United Arab Emirates Avanza Solutions Full timeResponsibilities: Analyze the business and technical requirements for day-to-day activities/problems, including requests received from users for applications AMBIT, SIGCAP, QMS, MOSAIC, etc. Recommend multiple technical options/solutions with appropriate information for team leaders to choose a particular option. Make technical recommendations on solutions...
-
Branch Technical Support
2 weeks ago
Dubai, Dubai, United Arab Emirates Avanza Solutions Full timeResponsibilities:1. Analyze the business and technical requirements for day-to-day activities/problems, including requests received from users for applications AMBIT, SIGCAP, QMS, MOSAIC, etc.2. Recommend multiple technical options/solutions with appropriate information for team leaders to choose a particular option.3. Make technical recommendations on...
-
Branch Technical Operations Specialist
11 hours ago
Dubai, Dubai, United Arab Emirates beBee Careers Full timeTechnical Support SpecialistAbout the Role:This position requires a highly motivated and organized individual to provide technical support for our branch applications. The successful candidate will be responsible for analyzing business and technical requirements, recommending solutions, and making technical recommendations to improve processes.Key...
-
Technical Support Specialist
6 days ago
Dubai, Dubai, United Arab Emirates beBee Careers Full timeJob Description", "Key Responsibilities:", "Analyze business and technical requirements for daily operations, including user requests for applications such as AMBIT, SIGCAP, QMS, and MOSAIC.", "Recommend multiple technical options with relevant information for team leaders to choose a suitable solution.", "Make technical recommendations on solutions and...
-
Technical Support Specialist
5 days ago
Dubai, Dubai, United Arab Emirates beBee Careers Full timeJob DescriptionAs a Technical Support Specialist, you will play a crucial role in ensuring the smooth operation of our branch applications. You will be responsible for analyzing business and technical requirements, recommending technical solutions, and providing first-level support.
-
Deputy Branch Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates National General Insurance Co. PJSC Full timeResponsible for the management and achievement of Branch production targets of Motor, Medical, Fire General & Accident and other General insurance sales.Job Duties:1. Be able to deliver branch sales and operational targets.2. Be able to resource, hire, train and manage the direct sales team and their targets.3. Be able to generate business through broker...
-
Deputy Branch Manager
5 days ago
Dubai, Dubai, United Arab Emirates National General Insurance Co. PJSC Full timeResponsible for the management and achievement of Branch production targets of Motor, Medical, Fire General & Accident and other General insurance sales.Job Duties:1. Be able to deliver branch sales and operational targets.2. Be able to resource, hire, train and manage the direct sales team and their targets.3. Be able to generate business through broker...
-
Branch Operations Leader
6 days ago
Dubai, Dubai, United Arab Emirates beBee Careers Full timeDeputy Branch Manager PositionThe role of Deputy Branch Manager entails the management and achievement of branch production targets for various insurance products, including motor, medical, fire, general & accident insurance sales. Key responsibilities include delivering branch sales and operational targets, hiring, training, and managing direct sales teams,...
-
Insurance Branch Leader
10 hours ago
Dubai, Dubai, United Arab Emirates beBee Careers Full timeDeputy Branch Manager Job OverviewAs a key member of our team, the Deputy Branch Manager plays a pivotal role in driving branch production targets and achieving business growth. This challenging and rewarding position requires exceptional leadership skills, business acumen, and technical expertise.Key Responsibilities:This role involves leading the direct...