Housekeeping Supervisor
1 week ago
Join to apply for the Housekeeping Supervisor role at Sofitel Dubai Downtown.
Company Description
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, they all share a common ambition: to keep innovating and challenging the status quo.
By joining us, you will become a Heartist, because hospitality is, first and foremost, a work of heart. You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfill yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment. Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues, and for the planet.
Job Description
- Manage and supervise all tasks of his/her staff.
- Ensure cleanliness of guest rooms, guest room balconies, guest corridors, linen rooms and housekeeping pantries according to set standards and procedures.
- Supervise public areas.
- Ensure that guest supplies are replenished.
- Ensure guests' requests are promptly and courteously met.
- Report damage or malfunction in hotel rooms using P.M.S system.
- Maintain equipment in proper state of cleanliness and repair.
- Maintain a section floor report.
- Conduct daily briefings with staff at floor level.
- Conduct regular room checklists.
- Report unusual behavior/activities on floors to Assistant Housekeeping Manager.
- Record room status in allocated section accurately.
- Comply with hotel's health, safety and hygiene policies.
- Attend meetings and training sessions as required.
- Fully understand the difference in guest levels (VIP) and in room categories.
Qualifications
- Degree from School for Tourism & Hotel Management.
- Minimum 3 years experience in a similar capacity in the hospitality industry.
Your Team And Working Environment
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture.
Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
- Mid-Senior level
- Full-time
- Management and Manufacturing
- Hospitality
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