Senior Officer

2 weeks ago


Dubai, Dubai, United Arab Emirates Talent Pal Full time

Our client is looking for a Sales Executive to join their team and drive sales growth by fostering relationships with key players in the industry and promoting their product offerings.

Key Responsibilities

Relationship Management

  • Build and maintain strong relationships with traders, joineries, carpentries, building material distributors, and other key stakeholders in the MDF, Melamine MDF, HPL, and Edge Banding industry.
  • Collaborate with architects, consultants, and interior designers to specify the products in their projects.
  • Promote and sell products to industry stakeholders.
  • Drive sales by converting specifications and inquiries into sales orders.

Specification Conversion

  • Convert project specifications received from joineries and carpentries into confirmed sales orders.
  • Manage inquiries from traders and distributors and ensure they are turned into orders.

Market Engagement

  • Gather information on upcoming projects and pitch products to relevant stakeholders.
  • Monitor competitor activity, including products, pricing, payment terms, delivery terms, and catalog offerings, to refine sales strategies.

Customer Service and Collection

  • Provide technical support to clients, addressing product-related queries and concerns.
  • Ensure timely collection of payments from clients.

CRM and Product Presentation

  • Maintain an updated CRM database, tracking client interactions and sales activities.
  • Present product benefits and specifications to traders, joineries, and potential clients.

Cross-functional Coordination

  • Work closely with engineering, marketing, and manufacturing teams to align product offerings with client requirements and market trends.

Qualifications & Experience

  • Degree in a relevant field or equivalent professional experience.
  • Minimum of 5 years of experience in sales and marketing of building materials such as MDF Board, Melamine MDF Board, and HPL, with a proven track record in the UAE and GCC markets.
  • Strong connections with traders, distributors, joineries, and carpentries in the building materials sector.
  • In-depth knowledge of laminates, MDF, and related products.
  • Fluency in English is required.
  • A valid UAE driving license and Emirates ID are mandatory.

Desired Candidate Profile

Sales and Business Development

Prospecting and Lead Generation

  • Identifying and targeting potential clients or customers through research, networking, and outreach.
  • Generating new leads and converting them into business opportunities.

Sales Presentations and Demonstrations

  • Conducting product demonstrations and explaining the benefits of the products/services to prospective clients.
  • Tailoring presentations to the needs and requirements of individual clients.

Negotiating and Closing Sales

  • Negotiating terms of contracts, pricing, and payment plans with clients.
  • Closing deals and finalizing contracts to achieve sales targets and revenue goals.

Building and Maintaining Client Relationships

  • Establishing and nurturing long-term relationships with clients.
  • Providing ongoing support and follow-up to ensure client satisfaction and repeat business.

Maintaining a consistent sales pipeline

  • Regularly updating and managing CRM tools and systems to track the sales process.

Market and Product Knowledge

Product Expertise

  • Having a deep understanding of the company's products or services, including features, benefits, and competitive advantages.
  • Being able to answer questions and provide solutions tailored to the customer's needs.

Market Research and Competitor Analysis

  • Conducting research on market trends, customer needs, and competitor offerings.
  • Staying updated on industry trends and competitor activities to maintain a competitive edge.

Pricing Strategy and Positioning

  • Understanding and effectively communicating the pricing strategy to clients.
  • Positioning the product in the market by highlighting its unique selling points (USPs).

Customer Relationship Management

Customer Acquisition and Retention

  • Identifying potential new customers and converting them into active clients.
  • Ensuring customer satisfaction through excellent service and maintaining strong relationships for repeat business.

Addressing client concerns and resolving issues promptly

  • Acting as a liaison between the client and the company to ensure that services meet expectations.

Key Skills

Employment Type: Full-time

Experience: Not Mentioned years

Vacancy: 1

Joining Date: Sat, 01 Feb 2025

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