Sales Assistant III, Mena Marketplace

2 weeks ago


Dubai, Dubai, United Arab Emirates Amazon Full time

Job ID: 2897777 | Souq.com for E-Commerce LLC

The objective of the Sales Assistant is to support business growth and maximize revenue through assisting high potential merchants to launch their product catalogs on the Amazon platform across the MENA region, while meeting Amazon's high bar for product data quality.
The ideal candidate will be detail-oriented, innovative, an effective communicator, with a desire to participate in ongoing changes, process revamps, and rapidly changing priorities. Additionally, the candidate needs to coordinate with agencies that support Amazon with various services including listing and Warehouse In-bounding.

This opportunity requires excellent troubleshooting skills, problem-solving skills as well as team skills; aiming to meet and exceed our business internal and external stakeholders' expectations through high attention to detail and delivering high-quality results on time.

Key job responsibilities

  1. On-boarding the sellers' content to the Amazon platform using standard item creation templates by working closely with the business teams across the MENA region, or directly communicating with the sellers through multiple support queues to gather the needed requirements.
  2. Troubleshooting potential errors that might be encountered in the listing creation process.
  3. Maintaining professionalism in communicating with internal and external stakeholders.
  4. Demonstrating bias for action and generating ideas contributing to process improvements.
BASIC QUALIFICATIONS

- 2+ years of sales experience
- Bachelor's degree
- English language skills in terms of listening, speaking, and writing skills
- Microsoft Office skills – Excel is the most important
- Excellent web browsing skills
- Sharp eye on details
- Multitasking skills
- Customer-centric

PREFERRED QUALIFICATIONS

- Advanced Microsoft Office literacy
- Has proven examples of bias for action in meeting challenges in a quick-moving business
- Experience with e-commerce would be an advantage
- Recognizes when and how he/she can add value to the customer and has examples of doing so.
- SQL knowledge is a plus

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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