Associate Director

4 days ago


Dubai, Dubai, United Arab Emirates Nagarro Full time
Associate Director

Company Description
We are a Digital Product Engineering company that is scaling in a big way We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (15000+ experts across 26 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in

Job Description
Must have Skills: Sales skills in Education Field.

Good To Have Skills:

We are looking to add a client growth partner who can play the account manager role for existing clients as well as bring new clients in the MENA region in the education space.

Here are the roles and responsibilities:

  • Work closely with the education practice team and geo sales to identify appropriate prospects, set appointments, make effective qualifying sales calls, and manage the sales cycle to close new business in the education sector.
  • Prepare professional, complete, concise, and accurate reports, proposals, decks, and other documentation as required for executive-level presentations.
  • Achieve sales goals by assessing current client needs and following a defined selling process with potential buyers, including negotiating, and closing legal agreements and utilizing product demos and presentations.
  • Work closely with existing educational clients in the region to ensure account growth.
  • Responsible for relationship building and establishing Nagarro as a trusted partner by working closely with the customer.
  • Seek references/testimonials from customers.
  • Captures customer's vision and ensures the delivery meets expectations.
  • Works and collaborates with the Delivery Manager to smoothen out delivery issues (progress, cost, budgets etc.) and manage client expectations.
  • Identifies topics on which Nagarro can innovate and consult to create strategic breakthroughs for the client business.
  • Identifies service improvements to increase customer satisfaction.
  • Acts as the escalation point for onsite resources when issues arise with resources and manages any dispute or conflict.
  • Manages the contractual, financial, and legal aspects (Invoicing, receivable, MSA, SOWs, renewals etc.).
Seniority level

Director

Employment type

Full-time

Job function

IT Services and IT Consulting

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