Senior Specialist

4 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Abu Dhabi Accountability Authority Full time

Senior Specialist - IT Infrastructure SectionDate: Jan 16, 2025Company: Abu Dhabi Accountability AuthorityKey Responsibilities/DutiesA. Strategy and PlanningContribute to the development, implementation, and update of the section related policy, procedures manual, delegation of authority, systems user manuals, and standard forms, ensuring alignment with ADAA's overall policies and procedures.Contribute to the development, implementation, and update of the sections' strategic, budget and procurement, and operational plans ensuring alignment with the department and sector strategy and objectives, and ADAA's mission and vision.Assist in the development of the section Key Performance Indicators (KPIs) and ensure to meet individual KPIs to improve efficiency and effectiveness.B. OperationsIT Governance and Strategy:Implement IT operational standards across the authority, including regular communication and budgeting to achieve maximum efficiencies and synergies in IT operations.Contribute to the development of IT policies, procedures, and operational standards for IT Infrastructure in accordance with industry's best practices and implement across ADAA.IT Infrastructure:Design and develop technical infrastructure and ensure continuous updates in accordance with IT policies, procedures, industry standards, and best practices to support IT business continuity.Monitor the performance of ADAA's IT infrastructure using proactive monitoring systems, respond to technical malfunctions and develop appropriate solutions.Contribute to the development and implementation of IT disaster recovery plans for IT infrastructure.Implement policies and procedures related to cloud-based systems services.Evaluate business requirements and design the best technical and commercial solutions.Plan, deploy, and supervise cloud resources, monitor resource performance.Analyze and categorize cloud resources, review consumption for cost-effectiveness.Monitor and review vendors' access to the cloud environment.Work closely with end users to resolve technical issues as per the Service Level Agreement (SLA).Conduct selection processes of vendors in collaboration with the Procurement Department.Create detailed reports on Cloud performance.Data Center:Establish, implement, and supervise data center/server room standards and procedures.Conduct daily inspections and manage maintenance to support business operations.C. Talent Management and DevelopmentEnsure completion of required training and certification programs.Obtain timely performance review assessments.Keep current with updated information relevant to the role.Contribute to knowledge sharing to build internal capabilities.D. CorporateEnsure adherence to all ADAA corporate policies and procedures.Prepare section-related correspondence to ensure professionalism and accuracy.Document and archive section-related records.Respond to section-related queries and provide support.Utilize relevant technologies to optimize work efficiency.RequirementsBachelor's Degree in Computer Science/Studies, Information Systems, Computer Engineering, or a related discipline.Cloud Architect or Cloud Administrator certification.Information Technology Infrastructure Library (ITIL) certification.5 - 7 years of relevant experience in IT strategy formulation, policies, processes, systems development, and infrastructure.#J-18808-Ljbffr



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