Robotic Division Internship
2 weeks ago
We seektalented final year engineering students from universities to takepart in our Robotics Student Internship Program for 36 months/120180 days. Interns will not only explore aspects of Sales& Support Engineers job but also to gain practical workexperience in robotics work environment before their graduation.Upon the successful conclusion of their internship interns willhave the opportunity to transition to a job as fulltime Sales& Support Engineer in our company or one of our otherclients.
1.CustomerInteraction:
1.1.Attend to customers by helping them select products and conductingdemos.
1.2. Ask the rightquestions to understand customer requirements and direct them tothe appropriate products.
1.3.Provide outstanding customer service by greeting and welcomeunderstand their needs to offerproducts.
1.4. Drive sales throughcustomer engagement suggestive selling and sharing productknowledge.
2.CustomerSupport:
2.1.Respond to customer queries through call chat email and walkins ina timely and accurate manner by either answering theirquestions
or passing them to theappropriate support staff.
2.2.Ensure customer support for new purchases or maintenancerequirements.
2.3. Manage customerinquiries and technical tickets allocate tickets to the respectiveteams and provide aftersalessupport.
3.Technical DemoAssistance:
3.1.Greet customers and offer guided tours to showcase robot featuresand capabilities.
3.2. Assistcustomers in handson interaction with the robots providing realtimedemonstrations.
3.3. Gathercustomer feedback during showroom visits and relay insights to thesales and development teams.
3.4.Support the setup of interactive displays ensuring all robots arefunctional and optimized for demonstrationpurposes.
4.EventParticipation:
4.1.Stay updated with advancements in robotics and relevant engineeringfields.
4.2. Participate activelyin companyorganized robotic events like Robo CAMP RoboticsChampionships exhibitions &others.
4.3. Work flexible hoursand at various locations based on eventrequirements.
5.SalesCoordination:
5.1.Coordinate and assist the sales team by filing important details ofrequirement and communicating relevantinformation.
5.2. Help createproposals send them to clients follow up on client responses andschedule further meetings.
5.3.Support sales through due diligence and provide other relatedassistance asneeded.
6.Robot Setup andMaintenance:
6.1.Set up robots as per the project document directed by the CEO/Innovation Manager. This includes updating robots feed filesmapping
announcements branding andperformance optimization along with necessary setup to deliver therobot.
6.2. Maintain and managerobots in good condition addressing any required repairs and fixesforrobot.
7.Performance Testing and ITMonitoring:
7.1.Conduct integration tests quality control and submit reports whileapplying fixes.
7.2. Record testprocedures and results and install program or repair controllersand tools.
7.3. Monitor theperformance of robots ensuring updates and protected frommanhandling or damages for optimalproductivity.
Requirements8.Requirements
8.1.Degree in Engineering Mechatronics or similar field in Robotics ispreferred but not a must.
8.2. Theability to multitask work in a fastpaced environment and meetdeadlines.
8.3. Consistentaccurate and thorough with an eye fordetails.
8.4. Excellent customerservice outstanding communication skills written and verbal skillsare a must.
8.5. Discipline tokeep the deadlinedriven environment provide timely reports andfeedback.
8.6. The ability tomultitask work in a fastpaced environment and meetdeadlines.
8.7. Must have Residentvisa with emirates id and NOC to work asintern.
Benefits9.Benefits & Remuneration (6 days a week 8:30 AM to 6:30PM)
9.1.30 days of internship stipend is AED 50/ perday
9.2. 31 to 90 days ofinternship stipend is AED 75/ perday.
9.3. 91 to 180 days ofinternship stipend is AED 100/ perday.
9.4. After 181 days ofinternship the application will be reviewed for fulltime positionwith thecompany.
Key Skills
areamanagement,Employee Evaluation,Cold Calling,ConstructionExperience,Management Experience,Profit & Loss,TerritoryManagement,Restoration,Sales Management,Budgeting,LeadershipExperience,Mentoring
Employment Type: Full Time
Experience: 2years
Vacancy: 1
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