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Hostess

1 month ago

Abu Dhabi, Abu Dhabi, United Arab Emirates AccorHotel Full time

Hostess

Toprovide prompt and courteous F&B service to the Hotelsguests.

Maintain a friendly and diplomaticrelationship/manner with all prospective guests who wish to enterthe restaurant or bar at all times
Ensure all reservationinformation is properly documented including time date number ofcovers name/room number and contact number
Prepare tableallocations from reservation book before respective meal periodseating
Ensure guests are graciously shown to theirtables within a reasonable time of their reservation
Adhere to hotel door policies and restrictions including local andfederal age guidelines aligned with liquor licensing
Guarantee there is host/hostess coverage at the reception/welcomedesk at all times
Guarantee that the phone is answeredwithin 2 rings in a courteous and helpful manner
Ensuredoor policies concerning the entry of guests and these are adheredto at all times
Ensure that seating is fair for allservice staff
Perform related duties and special projectsas assigned

Qualifications :

PERSONALATTRIBUTES

  • Good Readingwriting and oral proficiency in the Englishlanguage
  • Must be well presented andprofessionally groomed at all times
  • Able toaccount and handle cash effectively andefficiently
  • Good communication and customercontact skills; good problem resolutionskills
  • Basic F&B productknowledge
  • Team player with strong interpersonalskills and attention todetail

QUALIFICATIONS

  • High School Diploma or equivalent required
    One to twoyears in a public contact position preferably in an upscale orlifestyle brand restaurant or lounge
    Enter and locatework related information using computers and/or point of salesystems
    Possess a gracious friendly and fundemeanor
    Ability to multitask work in a fast pacedenvironment and have a high level attention to detail
    Strong verbal and written communication skills in English
    Maintain positive and productive working relationships with otheremployees and departments
    Ability to work independentlyand to partner with others to promote an environment ofteamwork

RemoteWork :

No

EmploymentType :

Fulltime

Key Skills
RestaurantExperience,OpenTable,Food Service,Customer Service,HospitalityExperience,Basic Math,Guest Relations Experience,Host/HostessExperience,Guest Services,Cash Handling,Phone Etiquette,WritingSkills
Vacancy: 1