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Inside Sales Director

1 month ago

Dubai, Dubai, United Arab Emirates dubizzle Full time
Roles and responsibilities

Team Leadership andDevelopment:

  • Train,mentor, and lead a team of Sales Account Managers, telesalesexecutives, and coordinators
  • Foster a cultureof excellence by providing ongoing coaching, feedback, anddevelopment opportunities
  • Drive teamproductivity, ensuring 100% accuracy and adherence to performancegoals
  • Assist in recruiting and onboarding newteam members

SalesStrategy andExecution:

  • Develop andimplement strategies to upsell dubizzle cars services to carbuyers
  • Set and track sales targets for theteam, ensuring alignment with organizationalgoals
  • Monitor and analyze team performancemetrics, providing insights and actionable plans forimprovement
  • Prepare and present monthly,quarterly, and annual salesforecasts

CustomerExperience andSatisfaction:

  • Ensurethe delivery of exceptional customer service by addressinginquiries, resolving complaints, and managing escalationseffectively
  • Occasionally meet clients tostrengthen relationships and identify additional salesopportunities

OperationalExcellence:

  • Oversee theteam's adherence to company regulations, quality standards,and performance goals
  • Conduct regular teammeetings to communicate updates, share best practices, andreinforce expectations
  • Generate detailedreports on team performance, sales trends, and mission-relatedobjectives

Collaborationand Innovation:

  • Partnerwith cross-functional teams to refine sales processes, optimizetools, and improve the customerjourney
  • Identify and implement innovativeapproaches to enhance upselling effectiveness and teamefficiency

Requirements

  • Bachelor's degree inBusiness, Sales, Marketing, or a related field(preferred)
  • Minimum 8 years of salesexperience, including 4+ years in a leadership role managingtelesales or inside sales teams
  • Provenexperience in selling automotive value-added services, includingcar insurance, warranties, and relatedofferings
  • Demonstrated success in drivingupselling initiatives and achieving revenuetargets
  • Proficiency in using CRMplatforms
  • Strong understanding of inside salesprocesses and performance tracking
  • Exceptionalcommunication and interpersonal skills
  • Stronganalytical and problem-solvingcapabilities
  • Effective team management andmotivational skills
  • Ability to design andexecute sales strategies with measurableoutcomes
  • Results-oriented with a focus onachieving and exceeding targets
  • Innovative andadaptable in resolving challenges with creativesolutions
  • Highly organized and detail-orientedto manage multiple prioritieseffectively
  • Strong passion for the automotiveindustry and customer-focused sales
  • Ability tothrive in a fast-paced, results-drivenenvironment
  • Willingness to travel occasionallyfor client meetings or team developmentactivities
Desired candidate profile

1. Sales Leadership andManagement

  • TeamLeadership: Ability to motivate, coach, and developa sales team, ensuring that team members have the resources andsupport tosucceed.
  • Goal-Oriented:Strong ability to set, track, and achieve sales targets and KPIs.Comfort with performance-basedenvironments.
  • Coaching andMentoring: Helping team members grow their skillsand improve their performance through coaching, feedback, andprofessional development.

2.Strategic Thinking andPlanning

  • SalesStrategy: Developing and executing strategic plansto meet and exceed revenue goals. Ability to think long-term andset a clear vision for the salesteam.
  • Forecasting:Expertise in using data and past sales performance to predictfuture sales trends and make accurateforecasts.
  • MarketAnalysis: Ability to analyze market conditions,customer trends, and competitor activity to shape salesstrategies.

3.Communication andNegotiation

  • EffectiveCommunication: Strong verbal and writtencommunication skills, with the ability to present and negotiatewith clients, senior leadership, and cross-functionalteams.
  • Negotiation:Expertise in negotiating contracts, pricing, and terms with clientsto close deals that are beneficial to both the client and thecompany.
  • ClientEngagement: Ability to foster meaningfulrelationships with key decision-makers and stakeholders withinclient organizations.

4.Problem-Solving andDecision-Making

  • IssueResolution: Ability to address complex customerissues, escalations, and conflicts in a way that fosters positiveoutcomes.
  • CriticalThinking: Strong analytical skills to assesssituations, identify problems, and propose effectivesolutions.
  • Adaptability:Ability to pivot sales strategies in response to market changes,new customer needs, or organizationalchanges.

5. Sales Toolsand CRMExpertise

  • CRMTools: Proficiency in using CRM systems likeSalesforce,HubSpot, or ZohoCRM to manage sales pipelines and track teamperformance.
  • Sales EnablementTools: Familiarity with sales enablement platforms,email automation tools, and other sales productivity tools tostreamline the sales process.

6.Time Management and OrganizationalSkills

  • Multi-tasking:Ability to handle multiple priorities and projects simultaneouslywhile ensuring deadlines aremet.
  • Delegation:Effective in delegating tasks and responsibilities to ensure teammembers are focusing on high-impactactivities.
  • Organization:Strong organizational skills to keep track of accounts, salesleads, meetings, and internalcommunications.

QualificationsandExperience

  • Education:A Bachelor's degree inbusiness, marketing, or a related field is often required. AMaster's degree orspecialized certifications in sales leadership (e.g.,Certified Sales Leader (CSL)) may be aplus.
  • Experience:Typically requires 5-10 years ofexperience in inside sales, with at least 3-5 yearsin a managerial or leadership role. Experiencemanaging large teams and driving sales growth isessential.
  • IndustryKnowledge: Experience in the industry you areselling in (e.g., technology, healthcare, finance) can be an asset,as it enables you to better understand the needs and pain points ofyour target customers.
  • ProvenTrack Record: Demonstrated success in meeting orexceeding sales targets, managing large accounts, and improvingsales teamperformance.

Tools andTechnologies

  • CRMSoftware: Salesforce,HubSpot, ZohoCRM, Microsoft Dynamics365.
  • SalesProductivity Tools:Outreach,SalesLoft, LinkedInSalesNavigator.
  • CommunicationPlatforms: Zoom,Slack, MicrosoftTeams for virtual meetings andcollaboration.
  • DataAnalytics: Tableau,Google Analytics,Microsoft Power BI to analyze salesdata and make informeddecisions.
  • MarketingAutomation: Tools likeMarketo orMailchimp to support inbound salesefforts.
Key Skills
Sales Department,Sales Transactions,SalesExperience
Employment Type :Full-time
Department / Functional Area: Sales
Experience: years
Gender: Male
Vacancy: 1