Customer Category Manager

4 weeks ago

Dubai, Dubai, United Arab Emirates TALABAT Full time
Roles and responsibilities

We're looking for aRegional Category Manager – Private Label to join theteam and focus on growing our own Grocery Store"tMart", which is the region's firstcloud store concept offering 30-minutedelivery of groceries athypermarket prices. The service has expanded rapidly across Kuwait,UAE, Qatar, Jordan, Bahrain, Egypt, Oman andIraq

What's On YourPlate?

  • Managing PL portfolio at the regionallevel (responsibility for sales, profitability, availability,inventory, strong

presence of the portfolio in theapp)

  • Leading countries inmanaging local PL suppliers, full responsibility overregional/international PL suppliers,

sourcing new potential supplierswhile extending the portfolios

  • Leading private label developmentprocess for new items (assortment selection, supplierssourcing,

packagingcreation and launch preparation): multiple projects in multiplecountries at the same time

  • Necessary skillset:
  • CategoryManagement
  • Strong understanding of Commercial4Ps (Pricing, Promotion, Presentation,Product)
  • Strong analytical skills - monitoringof PL portfolio performance for the whole region (sales,profitability,

availability, inventories etc.),extracting insights from the data to improve and optimize PLperformance

across the region (action planrecommendations for local markets)

  • Easiness to work with the data& various data tools and easiness of presenting data in acompelling/concise

way.

  • Suppliers management (negotiations,on-boarding, maintaining good relations) - both local andinternational

suppliers

  • BrandBuilding
  • Strong project management skills dueto leading private label development process for newitems
  • Ability to work efficiently with externalcreative agency (packaging creation)
  • Assuringmaintenance of a consistent brand image of PL portfolio across theregion (packaging standards,

communication/promotional standardsetc.), keeping local markets in line with regionalguidelines

  • Others
  • Great eyefor details while managing new PL items development processes (lotsof steps, grasping

knowledge from different areas likelegal, quality, design)

  • Impeccable time management skills inorder to push all the projects efficiently and make sure thatother

stakeholdersinvolved are following agreed timelines

  • Arabic speaker would be a big help inchecking Arabic language used on the labels of all PLitems
  • This roleshould:
  • Based on sales data take actions tooptimize/uplift the PL portfolio's performance in each ofthe local
Desired candidate profile

1.Strategic Planning andAnalysis

  • Ability todefine long-term strategies for the category that align withoverall company goals.
  • Analyzing market trends,customer needs, and competitor activities to guidedecision-making.
  • Forecasting demand andensuring the category meets sales targets and profitgoals.

2. ProductKnowledge

  • Deepunderstanding of the products within the category, includingfeatures, customer preferences, and marketpositioning.
  • Collaborating with productdevelopment teams to ensure the right mix of products andintroducing new products whennecessary.
  • Keeping up with industry trends andinnovations to stay ahead ofcompetitors.

3. Pricingand ProfitabilityManagement

  • Settingpricing strategies that balance competitiveness and profitability,considering cost, demand, and competitorpricing.
  • Monitoring the performance of productsand adjusting pricing strategiesaccordingly.
  • Conducting financial analysis tooptimize profitability within thecategory.

4. Vendor andSupplierManagement

  • Building andmaintaining strong relationships with suppliers and negotiatingterms, pricing, and deliveryschedules.
  • Managing supplier performance toensure timely delivery, quality products, and cost-effectivesolutions.
  • Sourcing new suppliers or productswhen necessary to fill gaps in the productportfolio.

5.Cross-functionalCollaboration

  • Workingwith sales, marketing, logistics, and inventory teams to alignproduct strategies with marketing campaigns, inventory levels, anddistribution channels.
  • Collaborating with thesales team to ensure they are equipped with the necessary knowledgeand tools to sell the productseffectively.
  • Coordinating with the marketingteam to ensure promotional activities align with product launchesor key seasonal periods.

6.Market Research and ConsumerInsights

  • Conductingmarket research to understand customer needs, preferences, andpurchasing behavior.
  • Using consumer insights toinform product decisions, promotional strategies, and overallcategory performance.
  • Evaluatingcompetitors' strategies and adapting accordingly tomaintain a competitive edge.

7.ProjectManagement

  • Overseeingproduct launches, promotional campaigns, and other initiativeswithin the category.
  • Managing timelines,budgets, and resources to ensure successful execution of categoryinitiatives.
  • Leading cross-functional teams tobring projects to lifeefficiently.

8. DataAnalysis andReporting

  • Using dataanalytics tools to track product performance, sales trends, andinventory levels.
  • Regularly reporting oncategory performance, identifying strengths, weaknesses,opportunities, and threats.
  • Making data-drivenrecommendations for product development, pricing adjustments, orpromotional campaigns.
Key Skills
Category SourcingManagement,Category Strategy,Food Products
Employment Type : Full-time
Department / Functional Area: Food ServiceManagement
Experience: NotMentioned years
Gender: Male
Vacancy: 1
Joining Date: Thu, 13 Mar 2025

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