Assistant Sales Manager
1 week ago
POSITIONSUMMARY
Contactappropriate individual or department (e.g. Sales DataAdministration Accounting) as necessary to resolve guest callsrequests or problems. Use sales techniques that maximize revenuewhile maintaining existing guest loyalty to Marriott includingupselling. Determine and give complimentaries to guests as giftsfor their patronage (e.g. rewards points show tickets giftcertificates). Promote awareness of brand image internally andexternally. Process requests for redeeming Marriott Rewards points.Process all reservation requests changes and cancellations receivedby phone fax or mail. Enter Marriott Rewards information intoappropriate software when taking guest reservations. Answer recordand process all guest calls requests questions or concerns. Performgeneral office duties to support Sales & Marketing (e.g.filing sending emails typingfaxing).
Assist management intraining and motivating employees; serve as a role model. Followall company policies and procedures; ensure uniform and personalappearance are clean and professional; maintain confidentiality ofproprietary information; protect company assets. Welcome andacknowledge all guests according to company standards; anticipateand address guests service needs; thank guests with genuineappreciation. Speak with others using clear and professionallanguage; prepare and review written documents accurately andcompletely; answer telephones using appropriate etiquette. Developand maintain positive working relationships with others; supportteam to reach common goals; listen and respond appropriately to theconcerns of other employees. Monitor the performance of others toensure adherence to quality expectations and standards. Read andvisually verify information in a variety of formats. Move liftcarry push pull and place objects weighing less than or equal to 10pounds without assistance. Perform other reasonable job duties asrequested bySupervisors.
PREFERREDQUALIFICATIONS
Education: High school diploma orG.E.D. equivalent.
Related Work Experience: Atleast 2 years of related workexperience.
Supervisory Experience: Nosupervisory experience.
License or Certification:None
Marriott International is an equalopportunity employer.We believe in hiring a diverse workforce andsustaining an inclusive peoplefirst culture.We are committed tonondiscrimination onanyprotectedbasis such as disability andveteran status or any other basis covered under applicablelaw.
RequiredExperience:
Manager
Key SkillsFMCG Sales,GasTurbine,Client Services,Accident Investigation,Archicad
Employment Type : Full-Time
Experience: years
Vacancy: 1
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