Branch Manager
3 weeks ago
Responsibilities:
- Oversee the daily operations of the branchensuring all sales and service targets aremet.
- Develop and implement strategies toachieve credit card sales goals and enhanceproductivity.
- Recruit train and manage theperformance of sales teams includingDSAs.
- Monitor and evaluate the performance ofsales executives and DSAs against setKPIs.
- Maintain strong relationships with keyclients and stakeholders to ensure customersatisfaction.
- Ensure compliance with regulatorystandards and company policies across all branchactivities.
- Conduct regular team meetings toprovide updates address concerns and maintain alignment withgoals.
- Prepare and analyze branch performancereports and present findings to seniormanagement.
- Identify opportunities for marketexpansion and lead efforts to capture newbusiness.
- Handle escalated customer complaintsand resolve them in a timely manner.
Requirements:
- Bachelors degree in Business AdministrationFinance or a related field.
- 5 years ofexperience in sales and branch management preferably in financialservices or credit card operations.
- Strongleadership and team managementskills.
- Excellent understanding of credit cardproducts DSA operations and markettrends.
- Proven ability to achieve and exceedsales targets.
- Exceptional communication andproblemsolving abilities.
- Proficiency in MSOffice and CRM tools.
- Ability to work in afastpaced and targetdrivenenvironment.
Sales Experience,Financial Acumen,FinancialConcepts,Management Experience,QlikView,Serving Experience,RetailSales,Banking,Securities Law,Product LifecycleManagement,Mentoring,Supervising Experience
Employment Type : Full Time
Experience: years
Vacancy: 1
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