Field Service Engineer – AC/KC600

4 weeks ago

Dubai, United Arab Emirates Kongsberg Gruppen Full time

As a Field Service Engineer , you are the first in line when it comes to representing Kongsberg to our worldwide customers. To further strengthen our team, we are looking for a Field Service Engineer to join our Global Customer Support (GCS) departments in UAE and Saudi Arabia.

Working as a Field Service Engineer, you will do installation and commissioning of Kongsberg’s AutoChief Propulsion Control Systems, K-Chief Marine Automation Systems, and Machinery Instrumentation systems on vessels and in major shipyards around the world. You will perform services and maintenance on sailing ships with our equipment, as well as provide in-house technical support to our customers. If you have technical qualifications in electro, automation, or electronics, then you have the competence we seek. If you also identify with our values; determined, innovative, collaborative, reliable, and consider yourself highly motivated for worldwide support activities, then you are definitely the candidate we are looking for.

Responsibilities
  • Installation and commissioning of our AutoChief, K-Chief, and Machinery Instrumentation products.
  • In-house engineering and onboard commissioning of our products.
  • Perform tasks for system maintenance and performance assessments.
  • Provide technical support to internal and external customers.
  • Support troubleshooting, configuring & repairing the products and other connected units as applicable.
  • Perform on-call services, system acceptance tests, installation, commissioning, upgrades, fault analysis, and rectification work at customer sites and installations.
  • Be able and willing to perform emergency call-out services (including non-office hours) to provide customers with fast and efficient services within UAE and worldwide.
  • Execute the requested job in the best way to meet customer’s deadlines and expectations.
  • Work closely with the Product center for timely updates and continuous knowledge improvement.
Qualifications and Experience
  • Bachelor’s degree or equivalent in one or more of the following: Electro, Automation, Electronics, or similar.
  • Field experience from maritime, shipping, and/or offshore oil & gas installations is an advantage. Relevant experience may compensate for lack of education.
  • Willingness to travel on short notice.
  • Fluent in English, both written and orally.
  • Highly motivated for worldwide travel & support activities.
  • Meet the health requirements that apply for offshore work.
  • Ability to work with others in a team.
  • Service-minded/humble, and know the importance of giving the necessary attention to our customers.
You are Able To
  • Act on your own initiative, make things happen, and accept responsibility for the results.
  • Use a methodical and systematic approach, plan ahead, and define clear priorities.
  • Analyze complex issues and problems and come up with rational judgments.
  • Communicate in a clear, precise, and structured way.
  • Co-operate well with others, share knowledge, experience, information, and support.
What We Can Offer You

As a field service engineer, you will get a chance to work with leading technology in an industry which is working towards more environmentally friendly and green solutions. You will collaborate with people from different cultures and travel the world. You will be an important contributor in an exclusive technical, challenging, and fun environment. We offer you a high degree of personal development and career opportunities within Kongsberg Maritime.

Work Location

United Arab Emirates and worldwide as needed.

Points of Contact

Loulaj Maliyakkal, Operations Manager
Sajan Jacob, HR Manager
On or before 1st March 2025

At KONGSBERG , we believe in tackling challenging problems and delivering extreme performance for extreme conditions. We do that through excellent products and services developed for delivering the greatest benefits to our customers.

Kongsberg Maritime , a subsidiary of KONGSBERG, is a global marine technology company, providing innovative and reliable technology solutions for all marine industry sectors including: merchant, offshore, subsea, and naval. Headquartered in Kongsberg, Norway, the company has manufacturing, sales, and service facilities in 34 countries. Kongsberg Maritime is part of KONGSBERG, an international, knowledge-based group delivering high-technology systems and solutions to clients within the oil and gas industry, merchant marine, defense, and aerospace.

Read more about our products and company here: Propulsion Control System, AutoChief 600

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