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Barista

4 weeks ago

Dubai, Dubai, United Arab Emirates 25hours Hotels Full time
Roles and responsibilities
  • Prepare and serve avariety of coffee beverages, including espresso, cappuccino, latte,and specialty drinks, in accordance with established recipes andstandards.
  • Provide exceptional customer serviceby greeting guests, taking orders accurately, and makingpersonalized recommendations based on guestpreferences.
  • Operate espresso machines,grinders, and other coffee equipment with precision andefficiency.
  • Maintain cleanliness andorganization of the coffee station, including the brewing area,equipment, and service areas, in compliance with health and safetyregulations.
  • Monitor and replenish coffeesupplies, including coffee beans, milk, syrups, and otheringredients, to ensure uninterruptedservice.
  • Collaborate with kitchen staff andother team members to coordinate food and beverage orders anddeliver a seamless dining experience toguests.
  • Uphold company policies and procedures,including cash handling, inventory management, and sanitationstandards.
  • Stay informed about coffee trends,brewing techniques, and product knowledge to enhance the guestexperience and contribute to menudevelopment.
  • Assist with special events,promotions, and other hotel activities asneeded.
  • Maintain a positive attitude, workcooperatively with colleagues, and contribute to a professional andwelcoming atmosphere.

Qualifications

Yourpersonality counts more than your CV…

  • Previous experience as a barista in ahotel, restaurant, café, or similar setting ispreferred.
  • Proficiency in operating espressomachines and other coffee equipment.
  • Strongcustomer service skills with the ability to communicate effectivelyand interact courteously with guests and teammembers.
  • Knowledge of coffee brewingtechniques, beverage recipes, and qualitystandards.
  • Attention to detail and the abilityto multitask in a fast-pacedenvironment.
  • Flexibility to work mornings,evenings, weekends, and holidays asrequired.
  • Food handler's certificationor willingness to obtain one.
  • High schooldiploma or equivalent; additional education or training inhospitality or food service is a plus.
Desired candidate profile

  • Coffee and BeveragePreparation

    • Espressoand Coffee Brewing: Operating espresso machines toprepare a variety of coffee-based drinks like espresso,cappuccinos, lattes, macchiatos, and americanos. Brewing coffeeusing various methods, including drip, French press, pour-over, orcold brew.
    • BeverageCustomization: Preparing custom drinks based oncustomer preferences, such as adjusting the strength of coffee,using different milk options (e.g., oat, almond, soy), or addingflavored syrups.
    • LatteArt: Creating decorative designs with steamed milkon espresso drinks, such as hearts, flowers, or intricatepatterns.
    • Non-CoffeeBeverages: Preparing and serving non-coffee drinkssuch as tea, hot chocolate, smoothies, andjuices.

  • CustomerService

    • Greetingand Taking Orders: Welcoming customers, taking theirorders, and providing recommendations based on their preferences orseasonal specials.
    • HandlingPayments: Managing cash, card, or mobile paymenttransactions efficiently and accurately. Providing change andprocessing tips whenapplicable.
    • PersonalizedService: Remembering regular customers'preferences, offering a friendly attitude, and engaging withcustomers to create a positiveexperience.
    • ComplaintsResolution: Addressing any customer complaints orissues promptly, whether related to the taste of the coffee, waittime, or service, to ensure customersatisfaction.

  • MaintainingCleanliness andOrganization

    • CleaningEquipment: Regularly cleaning and maintaining coffeemachines, grinders, blenders, and other equipment to ensure optimalperformance. This includes descaling machines and checking waterlevels and filters.
    • SanitizingWorkstations: Keeping work areas clean and organizedby wiping down counters, tables, and equipment, and disposing ofwaste in an efficientmanner.
    • StockManagement: Ensuring that ingredients such as coffeebeans, syrups, milk, and pastries are stocked and available.Replenishing supplies when necessary and keeping an eye oninventorylevels.

  • Preparationof FoodItems

    • Bakingand Serving Pastries: Some baristas may be requiredto serve light food items such as pastries, sandwiches, or snacks,depending on the café or coffeeshop.
    • Working with KitchenStaff: In some establishments, baristas collaboratewith kitchen staff to ensure food items are served alongside drinksin a timelymanner.

  • Trainingand SkillDevelopment

    • CoffeeKnowledge: Staying informed about different coffeebeans, roasts, and brewing methods, and sharing this knowledge withcustomers when asked.
    • ProductKnowledge: Learning about new beverages, seasonalmenu items, and any specials the shop isoffering.
    • ContinuousImprovement: Many baristas work to improve theircraft, learning advanced coffee techniques like latte art orbrewing methods to enhance the customerexperience.
Key Skills
Barista,Hospitality,Barista Experience
Employment Type : Full-time
Department / Functional Area: Hospitality
Experience: Not Mentioned years
Gender: Male
Vacancy: 1
Joining Date: Wed, 15Jan 2025