Head of Call Center

**Responsibilities** - Manage large amounts of inbound and outbound calls in a timely manner. - Follow communication “scripts” when handling different topics. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. - Seize opportunities to upsell products when they arise. - Build sustainable...

Position Title: Head of Call Center JPC: 3188 Location: Abu Dhabi Language: Excellent in English, Arabic (Exclusive for UAE National) Background Industry: Banking Industry Job Description Cost Management and optimization: Develop and execute strategies to optimize operational costs within the contact center, including Staffing, technology, and other...

Call Center Agent - (English & Arabic) **Job Description**: **Responsibilities**: - Provide accurate information and assist customers with their concerns. - Follow up on open cases and ensure timely resolution. - Escalate complex cases to the appropriate department when required. - Work flexible shifts, including nights, weekends, and holidays, as part of...

We are looking for a dynamic, well-spoken Outbound Call Center Agent with excellent communication skills to be responsible for soliciting sales and managing client inquiries over the telephone. **SKILLS & QUALIFICATIONS** - Strong command of the **Arabic &** **English** language! - Preferred 2+ years of work experience as a call center Agent. - Capable of...

Monitoring all Receptions/ Call Center Agents/ Patient Service Executive in coordination with Floor - Supervisors. - Establish, monitor and ensure professional standards are maintained within the Department. - Ensures that programs and standards for ongoing education of the receptionist are established periodically or - as the need arises. - Facilitate...

As a Call Center Agent, you will be responsible for handling incoming and outgoing customer calls in a timely and professional manner. Your primary goal will be to provide excellent customer service, address customer inquiries and resolve any issues promptly and efficiently. You will need to have strong communication skills, a friendly and patient demeanor,...

As a Call Center Agent, you will be responsible for handling incoming and outgoing customer calls in a timely and professional manner. Your primary goal will be to provide excellent customer service, address customer inquiries and resolve any issues promptly and efficiently. You will need to have strong communication skills, a friendly and patient demeanor,...

High school diploma or equivalent - 1-3 years of experience in a call center environment - Knowledge of customer service practices and principles - Excellent data entry and typing skills - Superior listening, verbal, and written communication skills - Ability to handle stressful situations appropriately **Job Types**: Full-time, Permanent **Salary**:...

**Job Description: Call Center/Receptionist - La Familia Medical Center** **Position**: Call Center/Receptionist **Location**: Dubai **Experience**: Medical background with Dubai healthcare experience **Responsibilities**: - Manage patient inquiries via phone, providing accurate information. - Schedule appointments and maintain organized patient...

Marketing specialist should be a competent professional able to grasp consumer behavior trends and generate creative ideas. You should also be well-versed in specialized marketing concepts, principles and tactics. **Marketing Specialist responsibilities include**: - Conducting market research to find answers about consumer requirements, habits, and...

We are currently looking for Receptionist and Call Center Staff. With or without experience in Medical field Arabic Lady, can speak English. **Job Types**: Full-time, Contract Contract length: 24 months **Salary**: AED3,500.00 - AED5,000.00 per month Ability to commute/relocate: - Dubai: Reliably commute or planning to relocate before starting work...

Job Title: Call Center RepresentativeJob Summary: We are seeking a dedicated and customer-oriented Call Center Representative to handle inbound and/or outbound calls, resolve customer inquiries, and provide exceptional service. The role requires excellent communication skills, problem-solving abilities, and a commitment to meeting performance targets.Company...

Job Title: Call Center RepresentativeJob Summary: We are seeking a dedicated and customer-oriented Call Center Representative to handle inbound and/or outbound calls, resolve customer inquiries, and provide exceptional service. The role requires excellent communication skills, problem-solving abilities, and a commitment to meeting performance targets.Company...

_**Job description**:_ - Answering calls from customers professionally and responding to customer inquiries and complaints. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. - Handling and resolving customer complaints on offered services. - Adhering to all company policies and procedures. -...

__ - Answering calls from customers professionally and responding to customer inquiries and complaints. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. - Handling and resolving customer complaints on offered services. - Adhering to all company policies and procedures. - **Job...

__ - Answering calls from customers professionally and responding to customer inquiries and complaints. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. - Handling and resolving customer complaints on offered services. - Adhering to all company policies and procedures. - **Job...

__ - Answering calls from customers professionally and responding to customer inquiries and complaints. - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives. - Handling and resolving customer complaints on offered services. - Adhering to all company policies and procedures. - **Job...

Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell products when they arise - Build sustainable relationships and engage...

Position Title: Head of CallCenterJPC:3188Location:AbuDhabiLanguage:Excellent in English, Arabic (Exclusive for UAENational)BackgroundIndustry: BankingIndustryJobDescriptionCost Management and optimization:Develop and execute strategies to optimize operational costs withinthe contact center, including Staffing, technology, and otherresources.Monitor and...

As a Call Centre Supervisor at our medical center, you will be responsible for overseeing the day-to-day operations of the call center team, ensuring efficient and effective handling of inbound and outbound calls related to patient inquiries, appointment scheduling, and other medical-related services. You will lead a team of call center representatives,...