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Spa Therapist

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Abu Dhabi, Abu Dhabi, United Arab Emirates Anantara Hotels & Resorts Full time
Roles and Responsibilities

1. Expertise in Spa TreatmentsExtensive knowledge and proficiency in various therapeutic and beauty treatments, such as Swedish massage, deep tissue massage, aromatherapy, hot stone massage, facials, body wraps, and scrubs.Knowledge of different massage techniques and modalities, with the ability to tailor treatments to the needs of each individual client.Understanding of anatomy and physiology to apply techniques safely and effectively.2. Excellent Customer Service SkillsAbility to create a relaxing and welcoming environment for clients, ensuring their comfort and satisfaction throughout their spa experience.Active listening skills to understand clients' needs, preferences, and any areas of tension or discomfort.Maintaining a calm, friendly, and professional demeanor, especially during busy times or when dealing with demanding clients.3. Knowledge of Products and EquipmentFamiliarity with spa products, such as skincare lines, essential oils, massage oils, lotions, and other beauty products.Understanding how to use spa equipment, such as hot stone sets, steamers, and facial machines, ensuring proper sanitation and safety procedures.4. Attention to DetailEnsuring that treatments are customized to the client's preferences and needs, paying attention to specific concerns like muscle tension, skin sensitivity, or stress levels.Maintaining cleanliness and hygiene standards, both in the treatment room and in the use of equipment and products.5. Professionalism and DiscretionMaintaining a high level of professionalism, respecting client privacy and confidentiality, especially when discussing personal health concerns or issues.Ensuring clients feel comfortable and relaxed, even in vulnerable situations such as disrobing for treatments.6. Strong Communication SkillsEffective verbal communication with clients to explain treatment options, answer questions, and provide aftercare advice.Ability to explain the benefits of various treatments and provide guidance on skincare or wellness routines.7. Physical Stamina and StrengthThe ability to stand for long periods and perform physically demanding tasks, such as massaging, kneading, or applying pressure, often for extended durations.Maintaining good physical health to prevent strain or injury, as the work can be physically taxing.8. Ability to Work Under PressureManaging a busy schedule, especially during peak spa times, while maintaining a calm and efficient approach to each treatment.Adapting to changes in scheduling or client needs, ensuring that all treatments are delivered on time.Desired Candidate Profile

To create the first positive impression to the guests by greeting them in a warm welcoming manner-by name addressed.To contribute to the high level of services in accordance with the company's standard as prescribed in Standard Operations Manual.To perform quality massage therapies and body treatments as prescribed in Standard Training Manual.To ensure that all equipment associated with service function at all time.To be able to answer all questions related to services and identify the benefit or advantage of treatments required to the guests.To assist with demonstrations and events as required.To participate in a new training and refreshing program as required.To update the Therapist Log Book.To complete all assignments stated by deadlines with the spa manager or supervisor's guidelines.To respond to the change as indicated by the company.QualificationsCertificate in massageQualified female candidate with the ability to conduct yoga sessions is preferredPrevious spa experienceAble to communicate in English, ArabicWell groomed and high standard of personal hygieneEnthusiastic and willing to learn#J-18808-Ljbffr