Chief Operating Officer/Director of Operations
7 days ago
A new Outpatient Child & Adolescent Mental Health and Rehabilitation Center in the UAE is seeking an experienced Chief Operating Officer (COO) / Director of Operations (DO) to lead its establishment and ongoing management. This role requires a dynamic healthcare leader with expertise in mental health services, operational efficiency, and strategic planning .
Salary Range : AED 90,000 -100,000 + Other benefits
Key Responsibilities:
- Collaborate with the CEO and stakeholders to develop and execute a comprehensive pre-opening plan , including timelines, budgets, and milestones .
- Oversee facility design, setup, and readiness , ensuring a child-friendly and compliant environment.
- Develop and implement policies, procedures, and protocols specific to child and adolescent mental health services .
- Lead recruitment, onboarding, and training of clinical and administrative staff .
- Secure necessary licensing, certifications, and accreditation for the facility.
Strategic Planning and Execution:
- Define the facility's mission, vision, and strategic goals , focusing on accessible, family-centered care .
- Design service delivery models tailored to children, adolescents, and families .
- Establish clinical and operational performance metrics to measure success.
Operational Oversight (Post-Opening):
- Oversee day-to-day operations , ensuring seamless integration of clinical, administrative, and support services .
- Monitor and optimize workflows to enhance the patient experience .
- Foster a positive and collaborative work culture prioritizing quality care and family involvement .
- Ensure services emphasize developmental appropriateness, cultural sensitivity, and family engagement .
- Work with clinical teams to develop therapy, counseling, and diagnostic services .
- Integrate rehabilitation services , such as occupational therapy, speech therapy, and physical therapy , within the mental health framework.
- Establish patient and family feedback mechanisms to enhance service quality.
Regulatory Compliance & Risk Management:
- Ensure full compliance with legal, regulatory, and accreditation standards related to child and adolescent mental health services .
- Develop and implement risk management strategies to address operational and clinical challenges.
Financial and Resource Management:
- Oversee budgets, resource allocation, and cost management to ensure efficient operations without compromising quality.
- Collaborate with finance teams to implement insurance reimbursements and billing systems .
- Build and lead a multidisciplinary team of clinicians, therapists, and support staff.
- Promote professional development, mentorship, and retention strategies .
Community & Stakeholder Engagement:
- Represent the facility in community outreach efforts, establishing relationships with schools, pediatricians, advocacy groups, and organizations .
- Develop referral networks to increase access to mental health care .
- Advocate for mental health awareness and stigma reduction in the community.
Qualifications & Requirements:
- Master's degree in Healthcare Administration, Business Administration, Public Health , or a related field.
- Clinical background in child and adolescent mental health services (e.g., clinician, psychologist, psychiatrist ) is required .
- Minimum 10 years of senior leadership experience in healthcare , preferably in mental health or pediatric settings within the GCC .
- Experience in healthcare start-ups or launching new services .
- In-depth knowledge of child and adolescent mental health regulations, accreditation standards, and evidence-based practices .
- Strong financial acumen , including experience with budgeting, resource planning, and revenue cycle management .
- Exceptional leadership, communication, and problem-solving skills .
- Passion for improving mental health outcomes for children and adolescents .
- Strategic Vision and Execution
- Operational Efficiency
- Child- and Family-Centered Approach
- Team Leadership and Development
- Empathy and Emotional Intelligence
How to Apply:
Send your CV to
Call: +971 4 576 7593 | WhatsApp: +971 55 822 2503
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