Senior Service Desk Engineer
3 weeks ago
We're Hiring: Senior Service Desk EngineerLocation: Remote/Offshore (Egypt)Industry: Banking IT SupportAre you a seasoned IT professional with a passion for delivering exceptional customer service and solving complex technical issues? We have the perfect opportunity for youJob Purpose: As a Senior Service Desk Engineer, you will be responsible for providing timely, professional, and accurate support for IT issues across a global banking environment. Your role will involve troubleshooting, resolving, and escalating issues related to hardware, software, VDI, networks, and peripherals, ensuring seamless service to employees worldwide.Key Responsibilities:Handle IT Service Desk hotline calls and tickets, delivering prompt solutions.Investigate and resolve technical problems through knowledge databases and research.Provide exceptional customer service during escalated situations.Track and document all issues in ITSM ticketing software.Maintain and update knowledgebase articles and SOPs.Train and mentor new engineers during their onboarding process.Support SD Team Lead and Manager in enhancing efficiency and improving processes.Ensure high employee morale and foster a collaborative team environment.Assist with Field Engineering tasks and critical incidents when needed.What We're Looking For:Expertise in VDI environments, Windows 10, hardware/software installation, and desktop/laptop/printer maintenance.Experience with ITSM ticketing tools and statistic reporting.A Bachelor's degree in Computer Science or related field.8 years of hands-on experience with troubleshooting.Strong communication skills, both written and oral.Leadership and team collaboration skills.If you're ready to take your IT support career to the next level and join a dynamic global team, we want to hear from youApply Now or connect with me for more details#J-18808-Ljbffr
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Senior Process Design Engineer
2 days ago
Dubai, Dubai, United Arab Emirates The Chemical Engineer Full timeJOB DESCRIPTION Wood is recruiting for a Senior Process Design Engineer to join its UAE Business Unit to strengthen our team in Dubai, UAE. Minimum of years of design experience in onshore Oil and Gas project with Brownfield experience. Minimum 5 years FEED experience in upstream projects. Experience in FEED design of Crude Oil Storage systems, Produced...
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Help Desk Specialist
5 days ago
Dubai, Dubai, United Arab Emirates Moody's Investors Service Full timeAt Moody's Investors Service, we're seeking a highly skilled Help Desk Specialist to join our Technical Service Group (TSG). This role is perfect for someone who is passionate about delivering exceptional customer service and technical support in a Windows 10/11 environment.The Help Desk Specialist will be responsible for providing technical assistance to...
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Oil and Gas Project Engineer
7 days ago
Dubai, Dubai, United Arab Emirates The Chemical Engineer Full timeKey ResponsibilitiesThe Senior Process Design Engineer will be responsible for delivering challenging project and client targets using sound technical knowledge and decision-making skills. This includes:Carrying out process engineering design activities, following client and company standards and procedures to schedule and budget as advised by the Process...
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Service Desk Analyst
4 days ago
Dubai, Dubai, United Arab Emirates The International Free Zone Authority (IFZA) Full timeThe International Free Zone Authority (IFZA) Job Title: Service Desk Analyst Nationality: Any Nationality Vacancy: 1 Vacancy Key Responsibilities: Provide a welcoming environment on the IT Service Desk for all users. Respond to inbound calls and electronic requests from end-users, ensuring timely and effective resolution. Take ownership of...
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Process Design Engineering Specialist
7 days ago
Dubai, Dubai, United Arab Emirates The Chemical Engineer Full timeJob OverviewThis role is an exciting opportunity for a Senior Process Design Engineer to join The Chemical Engineer's team in Dubai, UAE. The successful candidate will be responsible for strengthening our team's capabilities in FEED and Detail Engineering for a Major Onshore Brownfield Project.About the RoleCandidate shall have strong analytical skills in...
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Senior QA Engineer
7 days ago
Dubai, Dubai, United Arab Emirates Cloud Desk Technology Full timeJob Description:As a Full Stack QA Specialist at Cloud Desk Technology, you will play a vital role in ensuring the quality of our software products. Your responsibilities will include developing and executing comprehensive test plans, performing functional and regression testing, and identifying and tracking defects and issues through to resolution. You will...
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Desk Engineer
4 weeks ago
Dubai, Dubai, United Arab Emirates Combuzz HR Solutions Full timeWellintervention programimplementation.Conduct onsiteaudits of equipment and tools identify and address any instances ofwear ordamage.Close workingrelationship with Service Desk TechnicalLead.Provide serviceimprovement strategies andideas. Requirements Fresher Fresher Key Skills Editorial,English,Communication,Dos,Journalism Employment Type : Full Time ...
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Senior Marketing and Front Desk Coordinator
7 days ago
Dubai, Dubai, United Arab Emirates Studio Belmont Full timeWe are currently seeking a highly organized and dynamic professional to fill the role of Senior Marketing and Front Desk Coordinator at Studio Belmont.This is a unique opportunity to work in a clinic setting, combining marketing skills with front desk responsibilities.The ideal candidate will be fluent in English and Arabic, possess excellent communication...
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Service Desk Analyst
5 days ago
Dubai, Dubai, United Arab Emirates Minacs Full time**Job Overview:**We are looking for a talented Service Desk Analyst to join our team in Dubai. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients.**Key Functions:**Provide customer service support via phone, email, and chat.Respond to customer inquiries and resolve issues...
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Talent Acquisition Specialist
6 days ago
Dubai, Dubai, United Arab Emirates Cloud Desk Technology Full timeAbout the RoleWe are seeking a highly skilled HR Associate to join our team at Cloud Desk Technology.The successful candidate will be responsible for providing comprehensive support to the HR department, focusing on recruitment, employee relations, HR administration, and compliance with UAE labor laws.The ideal candidate will have excellent organizational,...
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Human Resources Administrator
6 days ago
Dubai, Dubai, United Arab Emirates Cloud Desk Technology Full timeAbout the JobJoin our dynamic team at Cloud Desk Technology as an HR Associate.The successful candidate will be responsible for providing comprehensive support to the HR department, focusing on recruitment, employee relations, HR administration, and compliance with UAE labor laws.The ideal candidate will have excellent organizational, communication, and...
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Employee Experience Coordinator
6 days ago
Dubai, Dubai, United Arab Emirates Cloud Desk Technology Full timeJob OverviewCloud Desk Technology is seeking an experienced HR Associate to join our team.The successful candidate will be responsible for providing comprehensive support to the HR department, focusing on recruitment, employee relations, HR administration, and compliance with UAE labor laws.The ideal candidate will have excellent organizational,...
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Front Desk Coordinator
7 days ago
Dubai, Dubai, United Arab Emirates Sky View Real Estate Brokers Full timeSky View Real Estate Brokers is a dynamic and growing real estate company seeking an experienced Front Desk Coordinator to join our team. The ideal candidate will have a strong background in administration and customer service, with excellent communication and organizational skills.As a key member of our team, you will be responsible for managing our front...
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Senior Project Surveyor
3 weeks ago
Dubai, Dubai, United Arab Emirates Tampa Gardens Senior Living Full timeThis role as a Senior Project Surveyor within the AECOM Dubai Aviation team will provide the right individual an environment which they can thrive and develop into a leader for the future. Working across a wide range of projects and end markets, will give the candidate exposure to many asset types, procurement routes and major aviation schemes in the region....
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Senior Proposals Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates PARK Senior Villas Chandler Full timeWorking within the framework of the Middle East Business Area's policies, processes and commercial strategy, the Senior Proposals Manager leads and coordinates the preparation, negotiation and successful finalization of large (Municipal/Industrial) proposals (including technical, financial and contractual aspects) in the (Water/Waste) sector. The Senior...
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Service Desk Analyst
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Hotels Full timeCompany DescriptionAccor is a world leader in the hotel industry, present in 110 countries, with more than 5,500 hotels and 10,000 restaurants and bars. The group deploys an integrated hotel ecosystem that is among the most diversified in the sector, notably associating luxury and high-end brands, mid-range and economic offers, exclusive lifestyle concepts,...
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Senior Process Design Professional
7 days ago
Dubai, Dubai, United Arab Emirates The Chemical Engineer Full timeRequired Skills and QualificationsTo be successful in this role, you will need to possess:An engineering degree.A minimum of 8-14 years of design experience in onshore Oil and Gas projects with Brownfield experience.A minimum of 5 years of FEED experience in upstream projects.Experience in FEED design of Crude Oil Storage systems, Produced Water system, and...
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Soft Services Manager
1 day ago
Dubai, Dubai, United Arab Emirates SERCO Limited Full timeJob ResponsibilitiesManage the daily operations and performance of the Soft Services Department, including Cleaning, Window Cleaning, Pest Control, Waste Management, Timetabling, Service Desk, and Administration.Lead, support, and coach team members to achieve company and client objectives.Develop and deliver monthly activity reports for senior management...
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Service Desk Assistant
3 weeks ago
Dubai, Dubai, United Arab Emirates We One Full timeJob Description:Provide L1 technical support to end users for all desktop/laptop issues related to hardware and software thereby providing effective desk side support to users.Coordinate with IT Helpdesk to resolve user hardware / software issues on desktops / laptops.Resolve problems related to network printers and escalated major printer issues.Interact...
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Help Desk Technician
5 days ago
Dubai, Dubai, United Arab Emirates FallenAmbers Full timeWe are seeking an experienced Help Desk Technician to join our team at FallenAmbers in Dubai UAE. As a Help Desk Technician, you will be responsible for providing technical support to customers via phone, email, or chat.Key Responsibilities:Provide technical assistance to customers via phone, email, or chatIdentify and troubleshoot technical issues using...