Food and Beverage Associate

2 weeks ago

Dubai, United Arab Emirates The First Group Dubai Full time

KEY RESPONSIBILITIESResponsible for doing all preparations before and during the service, like preparing tables and polishing cutlery.Keeping track of the stock and supplies in the restaurant and communicating where there might be a shortage like linen, glassware, etc.Having extensive knowledge of the menus and other F&B outlets.Serving in either conference rooms or other F&B outlets if required.Taking orders from guests, explaining the menu, and advising the guests on their decision-making.Liaising with management for advice if required.Communicating with the kitchen about the orders and being very clear about special wishes of guests.Consistently upselling food and beverages and making guests aware of promotions.If necessary, preparing orders like drinks and snacks, including bread.Serving at parties and receptions if required.Dealing with payments and completing closure paperwork if required.Serving the guests with all food and beverage requirements during their stay in an attentive and efficient manner.Taking reservations in cooperation with the supervisor and hostess/host if necessary due to special requests from guests.Responsible for cleaning tasks during and after service.Ensuring that all guest areas look immaculate.Attending departmental meetings if required.Taking feedback from guests and notifying management about it.Sharing ideas for improvement.Knowing the software in the F&B outlets to be able to input orders.Ensuring guest satisfaction.#J-18808-Ljbffr

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