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Room Service Order Taker

1 month ago


Dubai, Dubai, United Arab Emirates AccorHotel Full time

How does your working day looklike

  • Updatewhite board daily (AM).
  • Complete knowledge ofmenus and uptodate information about specialities andmenus.
  • Regular check with culinary team for nonavailability items.
  • Answer all phone callspromptly and efficiently using the correctgreeting.
  • Carry out correct order takingprocedures with recommendations to theguest.
  • The ability to maintain a clean neat andorderly order taker cabin throughoutservice.
  • Correct preparation of all necessaryoperational material in the order taker cabin and in the pantryareas.
  • Reporting of any guest comments to thesuperior completing guest preferencesheet.
  • Conscientious handling of operatingequipment and maintaining the department in a clean and tidycondition.
  • Will write beverage storeroomrequisition for approval by IRD Manager.
  • Tocommunicate to both internal and external customers in a politecourteous and constructive manner.
  • Learning ofsafety sanitation and hygienepolicies.
  • Participation in internal trainingand necessary meetings.
  • To maintain goodworking relationship with own colleagues and all otherdepartments.
  • Report to manager any kinds ofdeviation from set standard and procedures.
  • Toensure amenities are send to the room in according roominglist standard.
  • Maintain completeknowledge of all F&B services outlets hotelservices/features and hours ofoperation.

Qualifications:

Yourpersonality counts more than your CV

  • Youvegained management experience in a similar role and can speakEnglish fluently
  • You can inspire your fellowstaff just as you can inspire your guests. On top of this you findit easy to communicate with charm even if its sometimestricky
  • Youre passionate about good food anddrinks and enjoy discovering new concepts
  • Yourea doer and even if you do it wrong sometimes you openly admitit
  • Youre not just bringing your abilities butalso yourcharacter

AdditionalInformation :

Whats in it for you

  • Get to know all theother 25hours hotels and stay ten nights a year for free as anemployee
  • Take advantage of being part ofEnnismore and get generous discounts when visiting our bars andrestaurants as well as booking hotel rooms all over theworld
  • Benefit from great offers from ournumerous cooperation partners
  • Be part of ourhilarious staff parties and muchmore...

RemoteWork :

No

EmploymentType :

Fulltime

Key Skills
Agency,Advertisement,Esol,Furniture,ERP
Vacancy: 1