Assistant Manager eCommerce Operations

Found in: Talent AE 2A C2 - 2 weeks ago


Abu Dhabi, United Arab Emirates LULU BAHRAIN HYPERMARKET W.L.L Full time
Responsibilities:Operations Management:· Oversee daily e-commerce operations, ensuring smooth functioning of the middle mile (order processing, inventory management, etc.) and the last mile (fulfillment & dispatch).· Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement solutions.Vendor Management:· Coordinate with the 3P team for proper execution of Ops planners, manpower deployment, fleet management, and dispatch actionable.Customer Service:· Lead the customer service team to ensure prompt and effective resolution of customer inquiries, complaints, and issues.

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