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Assistant Manager
1 month ago
Are you committed and passionateabout the Food and Beverage industry? Do you consider yourself ahard worker and enjoy a luxury outdoor operations environment? Areyou a quality driven, motivated individual who knows what it takesto keep ahead of the competition?
As anAssistant Manager at Seascapes you will be assisting the RestaurantManager in achieving the stated objectives in sales, cost controland colleague retention whilst ensuring the highest possiblestandard of guest experience. You will possess an understanding ofrestaurant operations and have extensive product knowledge.Maintaining a complete understanding of all policies, procedures,standards, specifications, guidelines, and training programs is anessential part of thisrole.
AboutYou
The ideal candidate musthave five years of overall experience and a minimum two years ofrelevant Outdoors experience or other experience related to thisfield. You will have played a key role in managing teams andprevious international exposure within 5-star hotel environment.Must demonstrate a clear passion for the Food & Beverageindustry, guest experience and a willingness to learn in asupportive but disciplinedenvironment.
Atlantis Dubai is an iconicentertainment destination comprised of two world-class resorts;Atlantis, The Palm and Atlantis, The Royal; offering an unbeatableopportunity for you to grow and develop in your career.
Staff Supervision andSupport:
- TeamSupervision: Assist in managing a team of employees,including scheduling shifts, delegating tasks, and ensuring theteam meets performanceexpectations.
- Training andDevelopment: Help onboard new employees, provideongoing training, and support the professional development of teammembers.
- MotivatingEmployees: Encourage staff to perform well bycreating a positive work environment and addressing concerns in atimelymanner.
OperationsManagement:
- Day-to-DayOperations: Assist in overseeing daily operations toensure efficiency and productivity. This can include managinginventory, handling customer complaints, and ensuring operationalstandards aremet.
- Problem-Solving:Address operational issues and resolve customer complaints in aprofessional manner, ensuring that problems are solved quickly andeffectively.
- QualityControl: Monitor the quality of products or servicesoffered by the business to ensure they meet organizationalstandards and customerexpectations.
AdministrativeDuties:
- RecordKeeping: Help maintain accurate records related topayroll, employee attendance, sales, inventory, or other relevantdata.
- ReportPreparation: Assist in generating reports on sales,performance, and other metrics. This includes analyzing thesereports to identify areas forimprovement.
- Budgeting and CostControl: Support the manager in managing budgets,reducing operational costs, and maximizing resources to ensure thebusiness remainsprofitable.
CustomerService:
- CustomerInteraction: Act as a point of contact for customerswhen needed, handling complaints, ensuring customer satisfaction,and improving the overall customerexperience.
- Ensuring ServiceExcellence: Monitor the quality of customer serviceprovided by staff, ensuring that all customers have a positiveexperience and that issues are resolvedpromptly.
Inventoryand ResourceManagement:
- StockManagement: Assist in monitoring inventory levels,placing orders, and ensuring products or supplies are available tomeet customer demand.
- ResourceAllocation: Ensure that resources (e.g., staff,equipment, materials) are allocated effectively to meet businessneeds andgoals.
CollaborationwithManagement:
- Supportthe Manager: Assist the manager in implementingbusiness strategies, policies, and goals. Work closely withmanagement to execute plans for improving thebusiness.
- DecisionMaking: Participate in decision-making processes andprovide input to the manager based on observations of dailyoperations and employeefeedback.
- Reporting toManagement: Keep the manager informed about teamperformance, sales figures, or any issues affectingoperations.
AdministrativeOperations,Administrative Abilities,ManagementExperience
Employment Type :Full-time
Department / Functional Area: Administration
Experience: Not Mentioned years
Gender: Male
Vacancy: 1
Joining Date: Sun, 19 Jan2025