Delivery Head
3 weeks ago
Program Manager/ Delivery Head in IT is responsible for overseeing and coordinating multiple related projects to ensure they align with the organization's overall objectives. They play a key role in the planning, execution, and delivery of IT programs, managing resources, budgets, timelines, and risks. Here's a breakdown of their typical job responsibilities:
Key Responsibilities:
Program Planning and Strategy:
- Develop and define the overall program vision, goals, and strategy.
- Coordinate and align program objectives with organizational goals.
- Create detailed program roadmaps, outlining major milestones and deliverables.
Project Coordination:
- Oversee the execution of multiple related IT projects.
- Manage project managers or teams leading individual projects within the program.
- Ensure all projects meet deadlines, budgets, and quality standards.
Resource Management:
- Allocate resources (people, technology, budget) across the program effectively.
- Ensure the availability of skilled personnel for different projects.
- Resolve any resource conflicts or issues.
Risk Management:
- Identify and mitigate program risks that could impact successful delivery.
- Develop contingency plans and respond to project issues or roadblocks.
Stakeholder Communication:
- Serve as the primary point of contact for senior executives and key stakeholders.
- Provide regular updates on program progress, status reports, and key metrics.
- Build strong relationships with business leaders to ensure alignment and buy-in.
Budget and Financial Oversight:
- Oversee program budgets, ensuring effective cost control and allocation.
- Monitor and report on financial performance, making adjustments as necessary.
- Manage changes in scope, resources, or timelines that may impact program objectives.
- Communicate and implement any necessary adjustments in the plan.
Team Leadership:
- Lead, mentor, and motivate cross-functional teams to achieve program objectives.
- Foster a collaborative environment across teams, departments, and functions.
Program Delivery:
- Ensure that all projects within the program are completed successfully, meeting the established goals and deadlines.
- Close the program, ensuring proper documentation, knowledge transfer, and lessons learned for future initiatives.
Required Skills & Qualifications:
- Strong experience in IT project management and program management.
- Proficiency in project management methodologies (e.g., Agile, Scrum, Waterfall).
- Excellent leadership and communication skills.
- Ability to manage multiple complex projects simultaneously.
- Strong problem-solving and decision-making abilities.
- Familiarity with IT systems, software development, or infrastructure projects.
- Budget management and financial forecasting skills.
- Relevant certifications (e.g., PMP, PgMP, Scrum Master) are often preferred.
In summary, a Program Manager in IT ensures that complex, multi-faceted IT projects are aligned with business objectives and delivered successfully, while maintaining effective communication, risk management, and resource coordination.
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