Sales Support Associate

4 weeks ago


Dubai, Dubai, United Arab Emirates SIEMENS Energy Full time
Roles and responsibilities
  • Maintaining and optimizingour Sales Force (SFDC) data anddashboards.
  • Prepare compelling presentationsusing MS PowerPoint that communicate key sales metrics andinsights.
  • Work closely with regional SalesManagement and collaborate with various salesteams.
  • Support the front-end sales team inmanaging and enhancing data quality within SalesForce.
  • Contribute to developing transparencyaround sales opportunities and planningprocesses.

What YouBring:

  • ABachelor's degree in Electrical Engineering or a relatedfield
  • You possess a strong analytical mindset,enabling you to challenge the status quo and explore innovativeapproaches to problem-solving.
  • Familiarity withSalesforce and MS PowerPoint is a plus
  • Youthrive in a collaborative environment and are eager to contributeto team success.
  • You are open to learning andadapting to new challenges in a fast-pacedenvironment.
  • 1.CommunicationSkills

  • Verbaland Written Communication: Clear communication isessential when interacting with clients, team members, and otherdepartments. Writing professional emails and presenting informationclearly is key.
  • CustomerService: Excellent customer service skills,especially when responding to inquiries or following up withclients.
  • 2. Organizationand TimeManagement

  • Multitasking:Ability to manage multiple tasks and prioritize effectively,especially when supporting a busy salesteam.
  • Attention toDetail: Ensuring that all sales documentation, dataentry, and client interactions are accurate andthorough.
  • 3.TechnologicalProficiency

  • CRMSoftware: Familiarity with CRM tools likeSalesforce, HubSpot, or Microsoft Dynamics is helpful for managingcustomer data and tracking salesprogress.
  • MicrosoftOffice: Strong proficiency in Microsoft Office tools(especially Excel, Word, and PowerPoint) for preparing reports,presentations, and salesdocuments.
  • DataManagement: Ability to maintain and update salesdatabases and client recordsefficiently.
  • 4.Problem-Solving and AnalyticalSkills

  • Attentionto Sales Metrics: Helping track performance,identify areas for improvement, and assist with data analysis tosupport the sales team in achievinggoals.
  • Adaptability:Ability to quickly adjust to changes in priorities, products, orclient needs.
  • 5.InterpersonalSkills

  • Teamwork:Willingness to collaborate with others and assist wherevernecessary to help the sales teamsucceed.
  • BuildingRelationships: Comfortable engaging with clients,prospects, and internal teams to build rapport and fosterprofessional relationships.
  • 6.Sales and MarketingUnderstanding

  • BasicSales Knowledge: While a deep understanding of salesstrategies may not be required, having a general knowledge of thesales process, client management, and sales techniques can be aplus.
  • UnderstandingMarketing: Awareness of how marketing efforts tieinto sales support and helping execute cross-functionalinitiatives.
Desired candidate profile

1.AdministrativeSupport

  • ManagingSales Documentation: Assisting with the preparationand maintenance of sales materials, presentations, proposals,contracts, and other relevantdocumentation.
  • Data Entry and CRMManagement: Updating customer relationshipmanagement (CRM) systems with new client information, salesprogress, and communication records. Ensuring the accuracy andcompleteness of data.
  • SalesReporting: Supporting the team by preparing salesreports, tracking progress toward sales targets, and summarizingsales activities for managementreview.

2. Client andCustomerInteraction

  • Respondingto Inquiries: Assisting in responding to clientemails or phone calls, providing information about products,services, and companyofferings.
  • SchedulingMeetings: Coordinating meetings or conference callsbetween sales representatives and clients. Assisting with thescheduling of appointments andfollow-ups.
  • CustomerCommunication: Helping to follow up with customerson sales orders, deliveries, or general inquiries, ensuring asmooth customer experience.

3.Sales Support andCoordination

  • SalesTeam Assistance: Assisting the sales team inday-to-day tasks such as preparing sales presentations, gatheringproduct information, and managing clientfollow-ups.
  • OrderProcessing: Supporting the sales team with orderprocessing, including generating quotes, tracking order status, andensuring that all paperwork is correctly completed andfiled.
  • Product KnowledgeSupport: Gaining a basic understanding of thecompany's products or services and helping the teamconvey this knowledge to clients in an accurate and clearway.

4. Market Researchand LeadGeneration

  • MarketResearch: Conducting research to identify potentialsales leads, analyze competitors, or understand market trends tosupport the salesstrategy.
  • Prospect ListManagement: Assisting in creating and maintainingprospect lists or databases to support the sales team'slead-generation efforts.
  • ColdOutreach: In some cases, helping with cold calls oroutreach to potential clients to set appointments or qualify leadsfor the sales team.

5.Event and Trade ShowSupport

  • EventCoordination: Helping the sales team with logisticsfor sales events, trade shows, or conferences, including preparingpromotional materials, setting up booths, and coordinating traveland accommodations.
  • ClientEngagement: Assisting at events by engaging withpotential customers, answering questions, and promoting thecompany's products orservices.
Key Skills
Sales Support,Sales Department,SalesExperience
Employment Type :Full-time
Department / Functional Area: Sales
Experience: NotMentioned years
Gender: Male
Vacancy: 1
Joining Date: Sun, 23 Feb 2025

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