Current jobs related to Guest Service Officer - Dubai - Accor


  • Dubai, United Arab Emirates Guest RelationHost Full time

    Guest Relations/ Host - Unlock Holiday Homes Do you want to join the company that is the future of travel accommodation, do pre openings excite you, do you want to leave a mark of the hospitality landscape, then we are looking for you. We are looking to ''UNLOCK YOUR POTENTIAL" Unlock Holiday Homes, Dubai is an indigenous start up and we are looking for the...

  • Guest Service Officer

    17 hours ago


    Dubai, Dubai, United Arab Emirates Hyatt Full time

    Hyatt Guest Service Officer - Front Office (Chinese Speaker) in DUBAI, United Arab EmiratesDescription:You will be responsible to provide an excellent and consistent level of service to your guests. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.Qualifications:Diploma/...


  • Dubai, Dubai, United Arab Emirates Hyatt Hotels Corporation Full time

    If you're looking for a career with our Inclusive Collection, please click here to view job postings.Guest Service Officer (Reservation/ Pre-arrival Team)You will be responsible to provide an excellent and consistent level of service to your guests.The Guest Service Officer is responsible to contribute to the smooth and efficient running of the back of the...


  • Dubai, Dubai, United Arab Emirates Hyatt Corporation Full time

    Guest Service Officer - TelecommunicationsSummaryYou will be responsible for providing an excellent and consistent level of service to your customers. The Guest Services Officer - Telecommunications is responsible for contributing to the smooth and efficient running of the Front Office operations within the Rooms Division.QualificationsWe are looking for...

  • Guest Service Officer

    2 weeks ago


    Dubai, United Arab Emirates Ascott Full time

    About Us When you build a career at Ascott, we want to bring out the best in you. Whether you're an experienced professional pursuing a hospitality career or a student aspiring to learn more about the dynamic serviced residence sector, Ascott offers ample opportunities for individuals seeking to expand their horizons beyond boundaries. Across a variety of...


  • Dubai, Dubai, United Arab Emirates Grand Hyatt Full time

    Job DescriptionOrganization- Grand Hyatt DubaiSummaryYou will be responsible to provide an excellent and consistent level of service to your guests.The Guest Service Officer is responsible to contribute to the smooth and efficient running of the back of the house within the front office with regard to reservations and pre-arrival...


  • Dubai, Dubai, United Arab Emirates Hyatt Hotels Corporation Full time

    If you're looking for a career with our Inclusive Collection, please click here to view job postings. Guest Services Officer - Hotel Residence - Arabic Speaker Grand Hyatt Dubai, AE - DU - Dubai Front Office Hourly/Entry Level Employee Full-time Worldwide Summary You will be responsible to provide an excellent and consistent level of service to your...

  • Guest Service Officer

    2 weeks ago


    Dubai, United Arab Emirates XIDA Hotel Management L.L.C. Full time

    Greet guests and warmly welcome them upon arrival, ensuring a positive first impression. - Assist guests with check-in and check-out procedures, including processing payments, issuing room keys, and providing necessary information about hotel amenities and policies. - Answer phone calls and respond to guest inquiries and requests, providing accurate and...


  • Dubai, Dubai, United Arab Emirates HYATT HOTEL Full time

    Roles and ResponsibilitiesYou will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Residences Division. Knowledge about ISO 14001 is an added advantage.QualificationsDiploma/qualification in...


  • Dubai, United Arab Emirates Park Hyatt Dubai Full time

    Summary You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Relations Officer is responsible to contribute to the smooth and efficient running of the Guest Relations within the Rooms Division. **Qualifications**: - Ideally with a relevant degree or diploma in Hospitality or Tourism management. -...


  • Dubai, United Arab Emirates Citadines Culture Village Dubai Full time

    1. Responsible for checking in and checking out of guests such as registering and assigning rooms to guests. 2. Issues room keys and escorts guests into rooms. 3. Keeps a record of room availability and guests' accounts. 4. Transmits and receives messages. 5. Ensures prompt and precise information and assistance is provided to tenants and guests on...


  • Dubai, Dubai, United Arab Emirates Hyatt Hotels Corporation Full time

    If you're looking for a career with our Inclusive Collection, please click here to view job postings.Guest Services Officer (Russian/French/Spanish speaking)Hyatt Centric Jumeirah Dubai, located along La Mer Beach in Jumeirah 1, combines modern elegance with local charm. At Hyatt, we believe in more than just hospitality - we care for people so they can be...

  • Guest Service Officer

    4 weeks ago


    Dubai, Dubai, United Arab Emirates ANdAZ Full time

    Organization: Andaz Dubai The PalmSummary:You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division. Arabic/Russian/German/French Speaker is preferred.Qualifications:Ideally with a...

  • Guest Service Officer

    2 weeks ago


    Dubai, Dubai, United Arab Emirates 21c Museum Hotels Full time

    Company Description Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...


  • Dubai, Dubai, United Arab Emirates Sofitel Dubai Downtown Full time

    Company DescriptionWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...


  • Dubai, Dubai, United Arab Emirates Sofitel Dubai Downtown Full time

    Company Description Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...


  • Dubai, Dubai, United Arab Emirates Sofitel Dubai Downtown Full time

    Company DescriptionWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Guest Service Officer

    2 weeks ago


    Dubai, Dubai, United Arab Emirates HYATT HOTEL Full time

    Roles and responsibilitiesYou will be responsible to provide anexcellent and consistent level of service to yourcustomers.The Guest Service Officer isresponsible to contribute to the smooth and efficient running ofthe Reception within the ResidencesDivisionKnowledge about ISO 14001 is an addedadvantage.QualificationsDiploma/qualificationin Hospitality or...


  • Dubai, Dubai, United Arab Emirates Hyatt Hotels Corporation Full time

    If you're looking for a career with our Inclusive Collection, please click here to view job postings. You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Services Officer is responsible for contributing to the smooth and efficient running of the Reception within the Rooms Division. Qualifications ...


  • Dubai, Dubai, United Arab Emirates Hyatt Hotels Corporation Full time

    If you're looking for a career with our Inclusive Collection, please click here to view job postings.You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.Preferred Languages:...

Guest Service Officer

1 month ago


Dubai, United Arab Emirates Accor Full time


JobDescription

  • To provide a courteous, professional,efficient and flexible service at all times, following the hotelStandards of Performance.
  • To perform all dutiesand tasks when rotated or assigned to another Department as perMaster Task List for that Department.
  • To befully conversant with all services and facilities offered by thehotel.
  • To operate the switchboard in accordancewith the department’s operationstandards.
  • To attend to the hotel guestscommunications from inside or outside thehotel.
  • To use and adhere to policies andprocedures for handling calls, messages and selling services andrestaurants to guests of the hotel.
  • To handlewake-up calls promptly and according to hotelstandards.
  • To ensure when required, the doctoris contacted with the minimum delay and that direct supervisor isinformed accordingly.
  • To be aware and adhere tothe hotel emergency policy and procedure.
  • Toensure that all faxes are well prepared, checked and sent within 5minutes from arrival or received.
  • Act as eitherRoom Service order taker or as a departmental coordinator for allareas of the hotel and ensure a proper follow is done for allguests requests and comments.
  • To plug in allcustomer inquiries into the system and ensure proper follow up isdone.
  • To ensure that the desk and surroundingarea is kept clean and organized at alltimes.
  • To report guest complaints or problemsto FO Supervisors or Asst FOM if no immediate solution can be foundand assure follow up with guests.
  • To beentirely flexible and adapt to rotate within the different subsections of the Front Office Department.
  • Tocarry out any other reasonable duties as assigned by the FOSupervisor and the Assistant Front OfficeManager.

Key Skills
Comunication skills,ManufacturingManagement
Employment Type : FullTime
Department / Functional Area: Production,Manufacturing
Experience: 1 Years - 4 Years years
Vacancy: 1
Joining Date: Thu, 16Jan 2025