Inside Sales Representative
3 days ago
Join to apply for the Inside Sales Representative / Account Manager role at Property Finder .
Founded by Michael Lahyani in 2005 as a magazine (Al Bab World), Property Finder today is a single technology platform and brand across multiple countries in the MENA region. We offer the most advanced tools and best-in-class user experience for homeseekers, real estate brokers, and developers. Property Finder's most recent valuation secures our status among the Middle East's emerging unicorns, affirming a growth-oriented identity.
Over the years, we've expanded our operations to Bahrain, Egypt, Qatar, Saudi Arabia, and secured a strategic shareholding in Hepsiemlak, the leading property portal in Turkey. With over 600+ dedicated people in 6 regional offices, we facilitate more than 14 million monthly visits across our platforms, solidifying our position as a regional powerhouse in the proptech space.
As the pioneering portal for homeseekers in the region, we are on a mission to motivate and inspire people to live the life they deserve.
Reports To: Team Manager
Summary: The Inside Sales Representative (ISR) will be responsible for managing existing B2B customers, understanding their needs, and ensuring a smooth sales process that delivers renewal value and retention rates. The ISR will provide an exceptional customer experience through consistent, impactful engagement with our customers; promptly addressing and resolving concerns to maintain client satisfaction while proactively providing data-led insights and advice to ensure our clients' success in using our platform. Identify and capitalize on upselling and cross-selling opportunities to foster customer engagement, growth, and revenue generation.
Key Responsibilities:
- Communicate and conduct regular business reviews with existing customers via phone and Zoom.
- Leverage internal data tools to drive performance optimization.
- Coach and train existing clients while onboarding new clients.
- Understand existing customers' needs and identify upsell and growth opportunities.
- Execute renewals on time and with quality.
- Forecast accurately, close sales, and achieve sales targets.
- Learn, present, and demonstrate various products.
- Stay informed about competing products and services.
The Person:
Desired Qualifications:
- 2-3 years of previous experience in a sales account management or renewal focused inside sales position within a SaaS, marketplace, or subscription-based business.
- Experience managing a base of existing B2B customers through the full renewal and growth cycle while forecasting accurately and consistently achieving renewal and growth sales targets.
- Strong listening and sales skills including needs analysis, financial negotiation skills, objection handling, problem solving, etc.
- Ability to multi-task, prioritize, and manage time effectively while delivering exceptional customer service.
- Excellent communication skills, both verbal and written including excellent phone and meeting management skills.
Other Capabilities:
- Bachelor's Degree in science, marketing, business, or related fields.
- Proficiency in Microsoft Office and CRM software such as Salesforce.com.
- Fluent level of verbal and written English required with Arabic, Urdu, or Russian a plus.
Our promise to talent: We encourage our people, called creators, to move fast, to be bold and offer them countless ways to make an impact in a fast-growing and talent-centric organisation. Our goal is to ensure that our people find their time at Property Finder a rewarding experience where the company's growth also means personal growth. Overall it is a place for you to be your best self.
Property Finder Principles:
- Move fast and make things happen.
- Data beats opinions.
- Don't confuse motion with progress.
- Failure is success if we learn from it.
- People over pixels.
Find us at:
Twitter
Facebook
Instagram
Linkedin
Glassdoor
- Entry level
- Full-time
- Sales and Business Development
- Industries: Software Development
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