Fashion Consultant

4 weeks ago


Dubai, Dubai, United Arab Emirates Chalhoub Group Full time
INSPIRE | EXHILARATE | DELIGHT

For more than 60 years, the Chalhoub Group has been a key player in creating luxury experiences in the Middle East. This Group has been successful in enhancing its distribution and marketing services by owning eight brands and partnering with over 300 international luxury, beauty, fashion, and lifestyle brands. Recently, they have expanded their expertise into luxury watches, jewellery, and eyewear.

Each step taken by the Chalhoub Group is aimed at pleasing the customer. Whether it's constant innovation or a focus on providing luxury experiences through their 750+ retail stores, online platforms, and mobile apps - every interaction is about customer delight.

Currently, the Chalhoub Group boasts a team of 14,000 skilled professionals across seven countries. Their collaborative efforts have positioned the Group as the top place to work in Saudi Arabia and the third in the Middle East.

To fuel their innovation journey, the Group has established 'The Greenhouse' - an innovation hub, incubator, and accelerator for startups and small businesses. This initiative, along with a commitment to sustainability, showcases the Group's forward-thinking approach and dedication to people, partners, and the planet.

What you'll be doing

Chalhoub is all about excellence. As a Fashion Consultant, your role involves achieving sales targets, delivering exceptional guest experiences, supporting CRM and CX implementations, and contributing to various customer and employee initiatives within the store.

  • Collect data on customer behavior and product performance
  • Develop client relationships across different channels
  • Offer feedback on product selection
  • Enhance employee experience and culture
  • Ensure adherence to visual merchandising guidelines and SOPs
  • Manage click and collect services within agreed SLAs
  • Capture customer data as per marketing requirements
  • Promote loyalty programs and stay updated on app offerings
  • Support marketing events and activations
  • Stay informed about brand social media activities
  • Drive sales within the store
  • Contribute to CX initiatives
  • Provide feedback on store performance

What you'll need to succeed

  • Dynamic and engaging personality
  • Prior experience in customer-facing roles
  • Strong English communication skills
  • Proficiency in Arabic or Russian

What we can offer you

At Chalhoub, your ambitions can become a reality. You will have access to enriching experiences, learning opportunities, and diverse career paths. The Group values your contributions and offers a competitive benefits package, including healthcare, education support, remote work options, and employee discounts.

We Welcome All Applicants

Diversity of thought, culture, and backgrounds is essential to inspire, excite, and delight our customers. Chalhoub Group is dedicated to fostering inclusion and diversity. We encourage all candidates to apply and join us in creating an exciting future. Equal opportunities are provided to all applicants regardless of gender, age, race, religion, nationality, or disability status.


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