Senior Fashion Consultant

4 weeks ago

Dubai, Dubai, United Arab Emirates Chalhoub Group Full time

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.

To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

Our Senior Fashion Consultant is responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer initiatives in-store. Additionally, our Senior Fashion Consultant will also serve as the interim in-charge of the store whenever required.

  • Drive the business
  • Represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members
  • Display role model behavior of fashion-savviness by sharing market and competitor trends with the team.
  • Achieve individual and collective sales targets and ensure all sales and operational policies and procedures are followed and maintained.
  • Collaborate with team members and maintain positive relationships to develop a constructive work environment
  • Maintain and understand customer purchasing patterns and behaviors, and utilize this database to engage and build strong relationships with customers to encourage future selling opportunities
  • Promote the Group's loyalty program (MUSE) and increase enrollment rate and new customer acquisition
  • Stay abreast of latest fashion trends, social media campaigns, products, the brand's different online (website, app and social media) offerings and activities and promote them with customers
  • Customer Centricity
  • Take ownership of the customer's experience and develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).
  • Use clienteling approaches and techniques, leveraging customer data to proactively catering to their needs and preferences, the brand's ecommerce business including different activities, offerings, activations, etc.
  • Communicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers' expectations. Use impactful storytelling with customers to maximize their experience through education and entertainment
  • Use clienteling techniques and tools to connect virtually with customers, build a one-on-one relationship based on trust and human touch and drive loyalty. Such techniques and tools include messaging, (virtual) shopping appointments, etc.
  • Operational Excellence
  • Prepare and process e-commerce orders' fulfillment from the store within the set SLAs in terms of time and quality
  • Achieve individual and collective sales targets and ensure all sales and operational policies and procedures are followed and maintained.
  • Demonstrate a strong understanding and leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, etc.)
  • Maintain all operating standards by ensuring stock replenishment and organising display as per the brand's VM guidelines and SOP's.

What you'll need to succeed

  • A minimum of 2-3 years of experience with Luxury Fashion brands in the UAE
  • RTW experience is a plus
  • Excellent clienteling skills and a customer database
  • Strong communication skills, Russian speaker would be a plus

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

  • Fashion Consultant

    1 week ago

    Dubai, Dubai, United Arab Emirates Xavuar Fashion Mart Full time

    We are looking for a stylish, competent fashion consultant to join our team. The fashion consultant will be responsible for providing fashion advice and style recommendations. You will also be required to assess the client's personality, career goals, and body type to recommend clothing and accessories that will boost the client's confidence.A successful...

  • Fashion Consultant

    1 week ago

    Dubai, Dubai, United Arab Emirates Fazina Fashion & Apparel LLC Full time

    We are looking for a stylish, competent fashion consultant to join our team. The fashion consultant will be responsible for providing fashion advice and style recommendations. You will also be required to assess the client's personality, career goals, and body type to recommend clothing and accessories that will boost the client's confidence.A successful...

  • Fashion Consultant

    1 week ago

    Dubai, Dubai, United Arab Emirates Fashion Outlet Service GmbH Full time

    Discover Top Fashion Consultant Vacancies in Dubai/UAEKeep yourself up to date on the latest trends in fashion.Recommend specific outfits, accessories, and otherfashionitems to clients.Stay updated on the latest trends in eyewearfashionand technology to effectively advise customers.The ideal candidate should possess 2-4 years of experience...Our business is...

  • Senior Fashion Consultant

    1 week ago

    Dubai, Dubai, United Arab Emirates Chalhoub Group Full time

    INSPIRE | EXHILARATE | DELIGHTFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion,...

  • Senior Fashion Consultant

    1 week ago

    Dubai, Dubai, United Arab Emirates Chalhoub Group Full time

    INSPIRE | EXHILARATE | DELIGHTFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion,...

  • Female Fashion Consultant

    1 week ago

    Dubai, Dubai, United Arab Emirates Sophie Couture Full time

    Female Fashion Consultant Responsibilities: Listening to the client's needs and understanding their individual personality. Knowledge in individual tailoring of evening dresses. Must be familiar with fabrics and have a basic knowledge of tailoring Selling merchandise and increasing sales for the company.Female Fashion Consultant Requirements: Minimum of 1...

  • Fashion Designer

    1 week ago

    Dubai, Dubai, United Arab Emirates Creative Platform Fashion Designing Full time

    Fashion Designer Position Consulting clients Researching on Season trends. Developing Various Collections / Moodboard Sourcing têxtile and material Create technical packs and communicate them with the team Illustrations Knowlege of garment construction. Researching new suppliers and be organized. Creating Garment Label Artwork Assisting in creating contents...

  • Fashion Consultant

    1 week ago

    Dubai, Dubai, United Arab Emirates Chalhoub Group Full time

    Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer. Today, Chalhoub Group stands for 14,000 skilled and talented professionals...

  • Fashion Consultant

    1 week ago

    Dubai, Dubai, United Arab Emirates Chalhoub Group Full time

    Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.Today, Chalhoub Group stands for 14,000 skilled and talented professionals...

  • Fashion Consultant

    2 months ago

    Dubai, Dubai, United Arab Emirates Chalhoub Group Full time

    INSPIRE | EXHILARATE | DELIGHTFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion,...

  • Fashion Consultant

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Chalhoub Group Full time

    INSPIRE | EXHILARATE | DELIGHTFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion,...

  • Fashion Consultant

    1 week ago

    Dubai, Dubai, United Arab Emirates Chalhoub Group Full time

    INSPIRE | EXHILARATE | DELIGHTFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion,...

  • Fashion Consultant

    1 month ago

    Dubai, Dubai, United Arab Emirates Chalhoub Group Full time

    INSPIRE | EXHILARATE | DELIGHTFor more than 60 years, the Chalhoub Group has been a key player in creating luxury experiences in the Middle East. This Group has been successful in enhancing its distribution and marketing services by owning eight brands and partnering with over 300 international luxury, beauty, fashion, and lifestyle brands. Recently, they...

  • Fashion Consultant

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Chalhoub Group Full time

    INSPIRE | EXHILARATE | DELIGHTFor more than 60 years, the Chalhoub Group has been a key player in creating luxury experiences in the Middle East. This Group has been successful in enhancing its distribution and marketing services by owning eight brands and partnering with over 300 international luxury, beauty, fashion, and lifestyle brands. Recently, they...

  • Senior Fashion Consultant

    1 week ago

    Dubai, Dubai, United Arab Emirates CHALHOUB Group Full time

    You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviews Drive client relationships within an omni-channel approach Provide pre-buying feedback on products Drive eNPS through people experience initiatives and culture Ensure adherence to VM guidelines and Standard operating procedures (SOPs) Ensure...

  • Senior Fashion Consultant

    1 week ago

    Dubai, Dubai, United Arab Emirates CHALHOUB Group Full time

    You will collect data on customer behaviour, top sellers, slow movers which will be key input for business reviewsDrive client relationships within an omni-channel approachProvide pre-buying feedback on productsDrive eNPS through people experience initiatives and cultureEnsure adherence to VM guidelines and Standard operating procedures (SOPs)Ensure click...

  • Fashion Consultant

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Chalhoub Group Full time

    INSPIRE | EXHILARATE | DELIGHTFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion,...

  • Fashion Consultant

    3 months ago

    Dubai, Dubai, United Arab Emirates Chalhoub Group Full time

    INSPIRE | EXHILARATE | DELIGHTFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion,...

  • Fashion Consultant

    2 months ago

    Dubai, Dubai, United Arab Emirates Chalhoub Group Full time

    INSPIRE | EXHILARATE | DELIGHTFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion,...

  • Fashion Consultant

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Chalhoub Group Full time

    INSPIRE | EXHILARATE | DELIGHTFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion,...