Lobby Ambassador

1 month ago


Dubai, Dubai, United Arab Emirates Marriott International Full time
Job Number
Job Category Rooms & Guest Services Operations
Location Marriott Resort Palm Jumeirah Dubai, Palm West Beach Palm Jumeirah Road, Dubai, 0, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

ROLE SUMMARY
Our roles go beyond typical guest check-in and check-out procedures. Instead, we aim to create a memorable and exceptional experience.

Our Guest Experience Experts proactively provide a variety of services that enhance the guests' entire stay.

They have the autonomy to navigate their workspace and take necessary actions.

Whether handling operational requirements, fulfilling guest needs, submitting reports, or presenting local attractions, the Guest Experience Expert ensures that transactions seamlessly blend into the overall experience.


Regardless of your role, certain aspects are crucial for success - maintaining a safe work environment, adhering to company protocols, preserving confidentiality, safeguarding company resources, upholding quality standards, and ensuring a professional uniform, appearance, and communication style.

Guest Experience Experts need to be physically active (standing, sitting, or walking for extended periods) and hands-on with tasks (moving, lifting, carrying, pushing, pulling items weighing up to 10 pounds without help).

Executing these responsibilities effectively (along with other reasonable job duties as assigned) is vital for Guest Experience Experts in delivering exceptional service to our guests and driving business success.


PREFERRED QUALIFICATIONS

Education:
High school diploma or equivalent G.E.D.

Relevant Work Experience:
No prior related work experience required.

Supervisory Experience:
No previous supervisory roles held.

License or Certification:
None

Marriott International is a firm advocate of diversity in the workplace and maintains an inclusive, people-centric environment.

We are dedicated to eliminating discrimination based on any protected criteria, such as disability and military veteran status, in accordance with applicable laws.


Marriott Hotels continually aim to enhance the hospitality industry, fostering innovation while preserving the familiarity that guests cherish worldwide.

As a host at Marriott Hotels, you will uphold the commitment to delivering thoughtful, genuine, and forward-thinking service that enriches and upholds the brand's prestigious reputation.

With a name synonymous with global hospitality, we are delighted to invite you to explore a career journey with Marriott Hotels.

By joining Marriott Hotels, you become part of Marriott International's brand family.

Embrace a setting where you can excel, embark on your purpose, be a part of an exceptional global team, and evolve into the finest version of yourself.


JW Marriott is an integral component of Marriott International's deluxe selection, featuring over 100 exquisite properties in prime urban centers and exclusive resort destinations across the globe.

At JW, we prioritize the well-being of our team members, believing that their satisfaction translates to guest satisfaction.

JW Marriott associates embody confidence, innovation, authenticity, intuition, and carry forward the brand's legacy inspired by its founder, J.Willard Marriott.

Our establishments offer a one-of-a-kind work environment, fostering a sense of community and fostering genuine camaraderie among a diverse group of colleagues.

JW creates avenues for learning, growth, acknowledgment, and most importantly, a space where you can pursue your interests in a premium setting with a strong emphasis on holistic welfare.

Providing exceptional guest experiences begins with how we nurture our employees. This is The JW Treatment™. By joining JW Marriott, you become part of Marriott International's brand family.

Embrace a setting where you can excel, embark on your purpose, be a part of an exceptional global team, and evolve into the finest version of yourself.


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