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Visual Merchandising Manager

3 months ago

Dubai, Dubai, United Arab Emirates Chalhoub Group Full time

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.

To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

  • Implement high quality visual merchandising strategy and presentations through seasonal event calendar and brand guidelines
  • Coach and build strong relations with in-store VM teams, concessions and frontline teams, so that they can help maintain display
  • Communicate the installation schedules to the Visual Merchandising Team so that they can plan and prepare for the installations
  • Define the implementation in store for all launches/animations
  • Measure the impact of merchandising action plans and issue weekly report to Level Shoes Management with photographs, comments and measurements of sales impact
  • Accountable for overseeing and ensuring that external and internal brand reports are shared
  • Communicate with Retail Management on impact of new merchandising on sales
  • Implement Level VM guidelines in line with creative direction of brand, ensure they are shared and followed by external concessions
  • Oversee the creation of mood boards and presentations, derived from Director of Brand and Creative direction in line with brand DNA
  • Review project updates from the team on a regular basis
  • Ensure the annual setting of budgets, to be aligned with GM Retail and then making sure the team are adhering to them
  • Oversee branded design packs to send to other departments so that they can familiarize themselves with up-coming installations
  • Work closely with Projects team to monitor campaign delivery and contract compliance, ensuring full revenue recognition and client objective success
  • Gather business and technical requirements to get an understanding of what is needed, help develop design ideas as well as help source lighting, props, accessories
  • In charge of annual window display planning; ensure execution is in line with brand direction
  • Accountable for all in-store PLV's, props and any product display podiums that don't require architectural design (including all external events)
  • Responsible for ensuring that all store imagery derived from creative team is in place for internal and external moments across Dubai Mall and Atlantis
  • Work closely with Marketing to provide support throughout the management of internal brand events
  • Ensure to continuously stay on trend with market research and inspirations
  • Oversee that the team is always up to date on any required technical skills to support their job execution
  • Always evaluate the correct brand adjacencies in each department as part of VM planning process

What you'll need to succeed

  • Extensive experience in a Visual Merchandising within fashion retail.
  • A background in Visual Merchandising within a multibrand store or handling multiple brands & locations within your portfolio.
  • Flexibility in working hours/days. This role will require overnight and occasional weekend working days

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.