Customer Support Manager

2 weeks ago


Dubai, Dubai, United Arab Emirates MG Recruit Full time

Job Title:
Customer Support Manager in the UAE

Job Type:
Remote at the beginning, full-time

Location:
Dubai, UAE


We are recruiting on behalf of our client for a Customer Support Manager for a Consultancy company based in Dubai.


Responsibilities:

  • Act as a liaison between the client and our lawyers, sales, state. bodies in the UAE, freezones
  • Monitor the process of opening companies (deadlines, correct filling of documents)
  • To interact with all participants in the process to accelerate/normalize the process
  • Micromanagement of the client (quick communication with the client and their support)
  • Help in optimizing internal processes
  • Developing partnerships with registering authorities in the UAE, freezones
  • Assistance in opening bank accounts (personal and corporate)
  • To be in touch with the head office, to prepare the offer for customers
  • Meetings with customers in the UAE

Requirements:

  • University degree, preferably in law
  • Relevant 1year experience will be an advantage
  • Knowledge of English not below the advanced level, knowledge of Arabic is welcome
  • Knowledge of the features of company registration, opening bank accounts, obtaining visas in all zones of the UAE;
  • A clear understanding of the internal structure of the work of the UAE public authorities;
  • Attentiveness, initiative and positive attitude
  • Ability to build effective communication with the customer
  • Aspiration to development
  • Ability to work in multitasking mode
  • Quick reaction and discipline

Salary:
AED16, AED64,000.00 per month

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